Salary The salary range for this position is CAD $79.35 - $119.03 / hour Job Summary Executive Director, Access & Flow The Vice President of Quality is seeking a visionary clinical healthcare leader for the Executive Director, Access & Flow role at Fraser Health. This integral role will liaise with the Ministry of Health to ensure industry standard practices and procedures are implemented and integrated throughout the Fraser Health region. The Executive Director will strategize and collaborate with other external Health Authorities and agencies such as BC Ambulance Services and Patient Transfer network to ensure the sustainability of increasing clinical capacities and access to patient-centred care. This role will have a purpose driven impact on our acute and community services by improving the quality of care, access to services and enhancing productivity through leveraging data and streamlining operations. This role includes a requirement for a rotating schedule of on-call service. If you're ready to make a transformative impact on healthcare, apply now to join our innovative team at Fraser Health! Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Executive Director provides senior leadership and direction for the integration, strategies and delivery of services, to optimize access and flow and system capacity across Fraser Health. Reporting to the Vice President, Quality, Access and Flow, leads the Access and Flow Service at a systems level providing strategic leadership and ensures integration within the full range of services from the focus of optimizing access and flow at Fraser Health. Through partnerships with physician leaders, Executive Directors and Directors, plays a key role by leading the system design, implementation and the sustainability of improved patient flow and increased clinical capacity. Liaises, strategizes, consults, negotiates and collaborates with external organizations on behalf of Fraser Health with agencies such as; Ministry of Health, provincial Health Authorities, BC Ambulance Service, and Patient Transfer network. Responsibilities Leads the strategic planning, integration and implementation of short and long term capacity goals and strategic objectives that support access and flow and the mission, philosophies and goals of Fraser Health; works with site leadership to coordinate and integrate initiatives and changes to increase clinical capacity at the various sites across Fraser Health. Ensures strategic planning, operational budgets and projects related to access and flow share consistent goals. Reviews and coordinates appropriate planning and reports to address health human resource planning, organization structures and supports and collaborative and effective working relationships with physician and clinical leadership at the regional, site and program levels through the lens of Access and Flow requirements. Oversees and monitors system-wide patient access and utilization reports. Develops and supports the implementation of Fraser Health's Access and Flow policies that support core initiatives that include: Ten Hour Rule Performance, Care and discharge Planning Processes, Average Length of Stay/Expected Length of Stay Ratio, Average Length of Stay and Reducing ERIN occupancy. Links both a business perspective and best clinical practices in process improvement initiatives. Leads and supports local site leadership implementation of Fraser Health's Access and Flow policies, processes and performance monitoring. Holds shared accountability to drive local change to improve performance and maintain standardized best practices across the system. Ensures performance targets are met. Strengthens the Hospitalist Medicine Network, further integrating with local operations focusing on quality, clinical standardization and human resource planning. Leads and supports clinical programs in the implementation and sustainability of Access and Flow Initiatives including but not limited to: ALC Capacity, Home Health, iTracker, Morning Pulls, Quality of Care, Utilization Management Rounds and Acute Site Bed Meetings by focusing on patient/system efficiency and improve direct patient care by utilizing an evidenced-based approach; partners with acute and community leadership to ensure alignment of multiple clinical capacity initiatives through the sharing of data, common approaches, coordinated work plans and change management. Ensure effective patient access and flow models by incorporating standardization of practice, quality and system effectiveness parameters. Promotes and supports a culture of continuous quality improvement by improving key performance metrics. Works closely with the Workforce Optimization Team to ensure alignment and connectivity of goals, strategies and initiatives and with the System Optimization team to build dashboards, metrics, and reports showing accurate real time site data that impact decisions on patient access and flow. Provide leadership for Fraser Health Alternate Level of Care (ALC) designation system by ensuring continued evolvement of the system, accuracy of designation and consistency in reporting ALC days to stakeholders within FH and the Ministry of Health. Provides senior leadership across Access and Flow areas including direction and oversight of Managers for Patient Access & Community Transition. Reviews and endorses recommended changes to organization structure and supports. Works with leaders to ensure employee awareness and performance standards are aligned with service needs. Represents Fraser Health with provincial health authorities, the Ministry of Health, BC Emergency Health Services, transportation organizations, levels of government, educational institutions, and where required research facilities to ensure optimal service support across Fraser Health. Represents Fraser Health to mediate flow-related activities across the internal system, BC Health Authorities and inter-provincially. Provides leadership to support an employee experience that reflects support of the well-being and safety of our people through effective feedback, retention strategies, work practices that support work/life balance and encourage personal and professional development. Qualifications Education and Experience Graduation with a university degree, at the masters level, in a field related to healthcare management; supplemented with ten (10) to fifteen (15) years progressively senior management experience; or an equivalent combination of education, training and experience. Leadership experience in large healthcare organizations is a basic requirement for the role. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated senior leadership in roles to lead and move forward complex organizational change issues across health service programs to support broad transformational objectives. Demonstrates leadership abilities to incorporate program / site needs within the broader context of the health delivery system and multiple program developments. Demonstrated ability to work and lead within a matrix reporting structure Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality and strategic initiatives. Proven written and verbal communication and presentation skills within a senior leadership capacity. Proven proficiency leading practice of the field of health program leadership. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor Follow our Careers social channels to learn about our culture and values, hear directly from some of your future colleagues, stay updated on exciting opportunities and get valuable career tips from our recruiters.