Chicago, IL, USA
5 days ago
Executive Director, Client Solutioning – Tech & Disruptive Commerce

The Technology and Disruptive Commerce Vertical within the Commercial Banking Innovation Economy team encompasses companies that are revolutionizing traditional retail and online experience.  Unlock your potential as a leader in Payments, where you will arm sales, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.

As an Executive Director in Commercial Banking Payments, you are an expert in a diverse set of products and the sales cycle for a designated client segment. As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with Sales to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.

Job responsibilities

Leads a national team of Payables, Receivables and Digital Client Solution Specialists focused on delivering  robust payments knowledge to identify, create and pitch profitable, client-tailored solutions through a deep understanding of the technology industry. Leverages extensive knowledge of products and capabilities to manage the strategic development of end-to-end solution strategies and processes Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses Manages the collection of client feedback and oversees the delivery of feedback to Product teams Influences the product roadmap, vision, development, execution, risk management, and business growth targets Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

Recognized thought leader within a related field Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners
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