About this role:

Wells Fargo is seeking to hire an Executive Director to support our Global Payments & Liquidity (GPL) Operations - Implementation, Maintenance, & Quality, internally known as Operations Senior Manager in the organization. The role is responsible for focusing on leading, equipping and supporting individuals to ensure that clients opting for GPL clients are onboarded and Ready to Transact. The implementation team plays a key role in the client onboarding journey and this individual will drive implementation plans for clients and products.

In this role, you will:

Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional areaWork with more experienced management to develop and execute business strategiesIdentify and recommend opportunities for process improvement and risk control development within the Operations functional areaDevelop and implement business unit strategiesProvide expertise for technical, operational and processing functions related to business unitDetermine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverablesInterpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areasCollaborate and influence all levels of professionals including more experienced managersLead team to achieve objectivesEngage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomesManage allocation of people and financial resources for OperationsDevelop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education3+ years of management or leadership experience
 

Desired Qualifications:

Graduate or postgraduate in Business Management, Accounting, Finance or any related areaIn depth understanding of Global Payments and Liquidity business, products, lifecycle and clientsStrong people management professional experienceStrong Client Management professional experienceProfessional experience of managing large group of frontline managers and associatesGreat professional experience working in a Shared Services, Banking & Finance, or BPO work environment, required.

Job Expectations:

Lead and expand a team of Implementation Consultants to maximize current capabilities in India and build new sophisticated/complex capabilitiesDrive Operational excellence by building risk mindset and delivering transformation to enhance client experienceDefine and execute business aligned priorities to create a strategic hub for Wells Fargo in the regionFlexible to work on mid and night shifts, weekends offAmenable to work onsite, 5/Neo, BGC, Taguig

Posting End Date: 

7 May 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.