New York, NY, USA
18 days ago
Executive Director, Product Director – Digital Payments

The Payments organization is a motivated, forward thinking team with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.

As an Executive Director, Senior Product Lead Digital Payments in the Payments organization, you will oversee the development and implementation of our tokenization strategy. Your responsibilities will include managing the tokenization product and platform, tracking metrics, and scaling the platform. You will also maintain relationships with networks to monitor mandates and propel strategic initiatives related to tokenization. Lastly, you will collaborate closely with Technology to promote product development using Agile methodologies.

Job Responsibilities: 

Develop, evangelize and implement Chase’s tokenization strategy that incorporate market trends from issuers, networks and merchants as well as Chase assets and insights. Manage tokenization product and platform to drive product operations, track metrics, and scale the platform Manage relationship with networks to track mandates and drive strategic initiatives with respect to tokenization Coordinate with internal teams to manage fraud, servicing, risk and controls and track agreements with partners Drive product development in close partnership with Technology using Agile

Required Qualifications, capabilities and skills:

10 + years of experience in financial services, digital and/or product management 4+ years of experience with Digital Wallets, Payments and Network Tokenization capabilities from issuer, network and/or merchant perspective.   Strong strategic thinker with ability to proactively craft product strategy and associated product roadmap Demonstrated ability to launch products and capabilities working with a cross-functional team. Commercial and financial acumen to craft business cases, develop actionable customer and industry insights and actively manage external stakeholders Proven leadership track record in a product leadership role including setting up high impact teams Experience working in Agile required Bachelor’s degree required

Preferred Qualifications, capabilities and skills:

MBA Preferred Experience driving agile transformation is a plus
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