The mission of The Waters is 'To create a sense of community where everyone THRIVES'.\n

We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.\n

Why The Waters?\n

Developer, Owner, and Operator\n

Full array of benefits (medical, dental, vision) available the first of the month following the date of hire\n

Company paid Short and Long Term Disability\n

Company provided HSA contribution PLUS matching dollars\n

Healthy Savings and Rewards Programs\n

Behavioral and Mental Health Resources\n

Generous PTO Policy-Available for use on day 1\n

401K Match Automatically fully vested\n

Position Summary & Primary Responsibilities:\n

The Executive Director plans, organizes, and directs the day to day business operations of the community. This
position has accountability for budgeting and financial management, as well as all community business and
hospitality services, including customer relations, concierge, food and beverage, active life, health and
wellbeing, and environmental services. Together they ensure seamless integration of gracious living, hospitality
and a commitment to unsurpassed holistic care and wellbeing.\n

The Executive Director is responsible for providing exceptional customer service, utilizing courtesy, dignity, and
respect in all of the following responsibilities:\n\nLeads, implements, sustains and rewards a culture of wellbeing, teamwork, and respect for residents
and team members\nAlong with the home office and community leadership teams, hires, retains, and leads a team of health
care, hospitality and business team members\nAlong with leaders from other Waters' communities, works closely with corporate operations to develop
and implement streamlined and consistent processes across the enterprise\nManages community budget, including labor standards and community level expenses, understands and
manages profit-loss statements, maximizes revenues and manages expenses\nAlong with the Senior Living Consultant, ensures revenue and occupancy goals are achieved\nSupports the Director of Health and Wellbeing in financial, human resources, and customer service areas\nWorks closely with food and beverage leadership to ensure high quality and exceptional customer
service and ambience in our restaurant and caf\u00e9\nAddresses escalated resident or guest complaints to ensure the highest level of customer service\nWorks with other community leaders to coordinate and manage special events

Education & Experience\nCurrently licensed as an Licensed Assisted Living Director in the state of Minnesota, or ability to obtain
required\nBachelor's degree in health care, hospitality services, finance, or related field preferred\nMinimum of three years' of relevant experience in customer-oriented leadership\nPrevious experience in senior services preferred\n\n

Knowledge, Skills & Abilities\n\nPossess compassion for and commitment to hospitality and service in elderly care\nDemonstrated ability to manage budgets, profit and loss statements, maximize revenue and manage
expenses\nCommitment to customer service and team member\/ resident wellbeing\nStrong leadership and management skills, including effective relationship building, business acumen and
communication\nMust exhibit a high degree of initiative and creativity, strong judgment, and professional ethics\nStrong organizational skills, with experience in negotiating and working toward mutually beneficial
solutions\nStrong interpersonal skills with the ability to communicate effectively with a wide range of people and
bring a positive attitude, enthusiasm, and energy to the role\n\n\n

The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.\n