Shady Grove Fertility (US Fertility proud partner practice) has been in business since 1991 with incomparable success rates that have made us a leader in the fertility industry.  We see patients from all over the U.S. as well as the world.  Our physicians and leadership team value the skills and dedication our staff brings to the exciting and rewarding specialty of infertility.  Our practice has a long history of clinical firsts, innovation, and a dedication to clinical excellence and customer service. 

We are searching for a dynamic, passionate, results-oriented, and entrepreneurial Executive Director (ED) to lead our organization and continued growth in our Florida Region. This position will have a robust growth plan that will ensure the success of the practice and the incoming ED.

The Executive Director provides leadership, strategic direction, and management to the Practice in accordance with the board’s annual budget, strategic marketing, and operations plan (s) for the Practice.  This position is responsible for the smooth, and efficient day-to-day operations of SGF including but not limited to staffing, supervision, scheduling and patient satisfaction.  This will involve integrating plans, resources, and activities of clinical, laboratory, and business support teams; patient services; marketing efforts, vendor relations; monthly P&L; annual budgets etc.

Responsibilities include but are not limited to:

Operations:

Responsible for ensuring the Practice has an efficient and effective infrastructure, including information systems, billing and collection support and so forth, to support current operations and planned growth. Oversee that there is compliance with all aspects of SGF’s Administrative Policies and Standard Procedures. Ensure that the Practice operates in full and complete compliance with all applicable Federal, State and Local laws and regulations. Oversees the maintenance and growth of the practice with regard to facilities management, identification of new office space, planning & development of new sites/buildings. Oversees and maintains the coordination, communication, and overall operations among satellite offices in territory. Monitors scheduling and assignment of employee job responsibilities and follows up on work results. Maintains practice operations by initiating, coordinating, and enforcing practice operational policies, procedures, and HIPAA & safety standards.

Finance:

Responsible for the development of an annual budget and for achieving budgeted levels for revenue and profitability. Responsible for ensuring that account receivables goals are met and maintained. Responsible for controlling budgeted overhead and addressing any inefficiencies of the practice. Required to regularly present financial information to executive teams, detailing reasons for variance from budget and corrective action plans when needed Report on practice performance (financial and productivity) on a monthly basis to the practice Board of Directors, advising on areas in which metrics are not being met, planning corrective action, and executing corrective action when necessary.

Human Resources/Employee Development:

Oversee as required the recruitment, selection, retention, training and supervision of practice personnel to ensure the delivery of the highest quality services; to maximize profits, and to minimize turnover. Oversees and participates in the external audit process such as laboratory, OR/PACU credentialing and licensure processes (e.g. Joint Commission, AAAHC, CLIA, OSHA, etc.).  Ensures compliance for all offices within designated territory with all state and federal requirements. Conducts annual performance evaluations in accordance with Company policies. Executive responsible for developing teams, providing mentorship, guidance, and growth opportunities.

Strategy:

In conjunction with USF Marketing, responsible for the oversight of marketing programs to grow the assigned region and for ensuring that practice has appropriate and up-to-date information on market environment to enable effective responses to threats or opportunities. Develop annual market plan and budget. Responsible for identifying new opportunities for profitable expansion in the region. Responsible for evaluating and performing process improvement efforts yielding better workflow, higher IVF throughput, and more mistake-free processes. Participates as required in negotiations between the Practice and all vendors and service contractors to ensure the highest level of return for the practice consistent with services rendered.

What You'll Bring:

The skills and education we need are: 

Master’s (MBA/MHA) degree in business or health administration preferred, bachelor's required.    Minimum 3 years’ experience in healthcare industry required with prior experience in running a comparable size medical/physician practice. Minimum 5 years Supervisory/Management experience. Strong financial background such as a background with developing and maintaining budgets and P&L. Knowledge of an MSO-practice relationship and an ability to successfully navigate and strengthen this relationship. Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships. Demonstrated expertise in continuous quality improvement, customer service, and team building.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.  

What We Offer:

Competitive pay + bonus Comprehensive benefits package Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.  Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within.