Location: Pala, CA

Assist Guest Development Manager in the identification, qualification and computerization of target customers and to perform evaluation of Casino Host.

Excellent typing and computer skills. Ability to organize and present information in a meaningful manner. Ability to read and understand English. Must possess outstanding interpersonal communication skills to effectively interface with guests. Must possess computer skills and be able to operate copying machines, fax machines and typewriters. Knowledge of the table games and slot machines essential. Experience in a casino cage and/or equivalent position. High school graduate or equivalent diploma. Able to work any shift when required. College degree, previous hosting experience, previous experience in the casino, or previous experience in sales preferred.

Essential Job Functions:

Assist in evaluating Casino host performance. Assist Guest Development Manager. Evaluate Casino Host’s comp reports. Identify and qualify guests to provide correct information when dealing with gaming or credit. Capture and cultivate new gaming guest. Work closely with the Host when requested to provide additional help to monitor and service special events and functions. Establish front money play for both games and slot guests with the help of the Cage department. Learn all California Gaming Regulations and know the cage procedures in working with front money. Act as intermediary in order to resolve any complaints concerning guests while working closely with the Table Games, Slot and Cage Shift Managers to resolve the issue. Complete weekly status report of information received daily on rooms, events, capture, comps and daily reservations made. Provide requested tax information to guest at the beginning of each year. Perform other duties as assigned. Apply Now Save this job Share: Email Tweet Facebook LinkedIn