Hotel: 

Norfolk Sheraton

Executive Housekeeper

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Are you ready to lead with passion, organization, and a commitment to the highest standards of cleanliness?

Our 466-room hotel is seeking an experienced, detail-focused Executive Housekeeper to elevate our guests’ room experience! We need a motivated, guest-focused leader who can empower our Housekeeping and Laundry team to achieve excellence, exceed brand standards, and contribute to our hotel’s success story. If you're a natural at creating exceptional guest experiences, inspiring teams, and driving quality, we’d love to have you on board!

Starting Salary: $75K - $80K

What You’ll Do:

Guest Experience: Interact with guests to ensure their stay is seamless, delivering friendly service and a sparkling clean environment with every visit.

Training & Development: Educate and inspire the housekeeping team on brand standards and “Cleanliness Assured” procedures, ensuring consistent quality.

Team Management: Lead by example, support performance management, and cultivate a positive team culture.

Cross-Departmental Collaboration: Coordinate with other departments to meet guest needs quickly and effectively.

Operational Excellence: Oversee cleanliness standards, maintain records, and manage the lost-and-found with care.

Safety First: Enforce safety and security protocols, always putting guest and team safety at the forefront.

Why You’ll Love It Here:

Competitive Pay & Rewards: We offer a competitive wage and a full benefits package.

Room for Growth: Lead, learn, and grow with a team that values your insights and ideas for making every stay exceptional.

If you're enthusiastic about cleanliness and enjoy leading teams with energy and precision, this is the role for you. Apply today and bring your expertise to our guest experience!

Qualifications: 

Required Prior Experience: 

 3+ years of experience in Hotel Management 

Experience in Housekeeping Management

Required Education: 

High School Diploma or equivalent 

Required Technology: 

Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams 

Experience with hotel information systems 

Required Physical: 

Able to lift a minimum of 50lbs occasionally 

Able to stand and/or walk for duration of scheduled shift 

Required Other: 

Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events 

Excellent verbal and written communication skills 

Preferred Other:

Bi-Lingual  

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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