**WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S \#2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE\.** **Conrad London St James** is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests\. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world\. **A World of Rewards:** + Hourly rate: **£12\.50** **plus an expected average annual service charge likely to be between £4,000 \- £4,500** + A global travel program for team members + Uniforms + Meals whilst on duty + To be part of a fabulous team The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for\. Supported by celebrity chef Sally Abe, they consist of: + The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub + The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside + The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques + The Orchard, for afternoon teas and lighter meals + The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service\. + Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St\. James\. **What will I be doing?** + Welcome Executive Guests to the Lounge and assist them efficiently with enquiries + Prepare set ups for tables + Ensure that all Guest supplies and amenities are offered and replenished to the required standards + Manage guest queries in a timely and efficient manner + Execute tasks as instructed by the Executive Lounge Supervisor or Manager + Ensure compliance of brand standards + Strive to achieve departmental targets + Ensure cleanliness of work areas + Comply with hotel security, fire regulations and all health and safety legislation + Comply with local licensing laws + Be environmentally aware **What are we looking for?** + Previous Front Office or F&B experience in the hotel, leisure or retail sector + Calm, efficient and organised + Excellent personal presentation and communication skills + A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Previous experience in Executive Lounge in a hotel environment + Previous Front Office or F&B experience in the hotel, leisure or retail sector **About Conrad St James** Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world\. The hotel is renowned for its excellent service Conde Nast number 11 and Trip Advisor number 27 and is the Top 5% of hotels in London and the Top 10 % in the world\. **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Executive Lounge Host/ess_ **Location:** _null_ **Requisition ID:** _HOT0B8MO_ **EOE/AA/Disabled/Veterans**