Denver, Colorado, USA
6 days ago
Executive Meeting Manager
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you! Overview Elevate Your Career by joining the DoubleTree Denver Family! At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. We offer all of our employees the following benefits: Highly competitive wages Free Parking Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: Paid Time Off (PTO) Unlimited Paid Time Off (PTO) rollover Paid Time Off (PTO) cash out options Comprehensive employee benefit/insurance programs Company paid life and AD&D insurance Tuition reimbursement Paid Time Off with unlimited PTO rollover and PTO cash out options 7 Paid Holidays Free Ecopass/RTD Pass If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you! The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA We are looking for a highly motivated and analytical individual with sales experience in driving sales revenues for hotels or resorts to join our team as an Executive Meeting Manager. This pivotal role is responsible for proactively soliciting and managing group business in the assigned vertical markets and geographical areas via lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc. You will actively up-sell to maximize revenue opportunities, achieve personal and team-related revenue goals, and ensure seamless service delivery. Your mission is to drive customer and guest loyalty by delivering service excellence throughout each customer/guest experience, fostering strong client relationships, and growing accounts. The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, demonstrate teamwork, and lead by example. You will respond professionally and courteously to guests and team members, showcasing a commitment to continuous learning and development. Join us in a dynamic role where your expertise and enthusiasm will drive success and elevate our sales efforts to new heights! Your Role: Timely Response: Receive and respond to all assigned leads and customer inquiries promptly to meet required deadlines and secure business. Aggressive Follow-Up: Actively pursue proposed business to connect with clients, negotiate terms with integrity, and close contracts. Personal Engagement: Make personal visits to target areas, and call on companies and organizations within a specific market. Contract Preparation: Draft approved proposals and contracts adhering to Pyramid/Hilton standards to protect all stakeholders. Prospecting: Prospect new business via direct telephone sales and leverage available data in assigned vertical markets. Customer Cultivation: Maintain existing customer relationships to foster additional business and solicit new accounts. Servicing: Limited servicing of bookings may be required (as necessary) to expedite groups Correspondence Management: Respond to all incoming emails and correspondence; establish timely follow-up actions in Delphi. Creative Inspections: Organize and conduct creative site inspections, ensuring thorough follow-through. Industry Participation: Attend relevant trade shows, meetings, seminars, and functions; maintain membership and contacts in hotel industry associations. Planner Relations: Maintain constant contact with meeting planners for follow up and repeat business. Interdepartmental Collaboration: Cultivate strong working relationships with hotel departments that can provide information along with servicing and providing customer support for booked groups. Trend Monitoring: Stay abreast of industry trends and recommend operational changes that impact business. Accurate Forecasting: Maintain accurate forecast knowledge of group activities. Sales Funnel Management: Manage the sales funnel with up-to-date knowledge of Tentatives and Prospects, tracking materialization and next steps to closure. Sales Goals Achievement: Meet sales goals as outlined by the Director of Group Sales on a monthly, quarterly, and annual basis. Qualifications Education: Bachelor’s degree or equivalent experience. Experience: 2+ years as a Sales Manager in a hotel/resort environment. Technical Proficiency: Experience with Sales Force (Delphi), CVENT, Meeting Broker, and Microsoft Office (Word, PowerPoint, Excel, SharePoint). Communication Skills: Ability to communicate professionally, both verbally and in writing, with clients and team members. Analytical Skills: Essential statistical and analytical skills to identify revenue opportunities and shortfalls. Independence and Collaboration: A self-starter with the ability to work independently and cross-functionally to achieve goals. Multitasking: Ability to thrive in a fast-paced, multi-tasked environment. Flexibility: Willingness to work outside traditional hours to attend industry, client, and community events as necessary. The Executive Meeting Manager position is a non-exempt manager position eligiible for overtime. The posted salary is an annual estimate based on a 45 hour work week. Compensation Range The compensation for this position is $65,000.00/Yr. - $70,000.00/Yr. based on qualifications and experience.
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