Bellevue, Washington, USA
3 days ago
Executive Meetings Manager for InterContinental Bellevue at the Avenue
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description For its first ever property in the Pacific Northwest, InterContinental® Hotels & Resorts debuts a luxurious property with more than 200 guest rooms, Grand and Junior Ballrooms, lobby bar, a gym, and a dedicated concierge team. Overview The Executive Meetings Manager is responsible for selling and servicing group room catering business across all market regions. This role is focused on meeting and exceeding revenue goals on a monthly and quarterly basis while cultivating and maintaining strong client relationships. Every day is different, but you’ll mostly: Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales. Booking and detail small catering and group bookings. Generate requests for proposals and manage efforts to secure group business in all markets. Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented. Supervise the overall set up and implementation of events and meetings, working closely with other departments to ensure that the guest specifications are met and their satisfaction is achieved. Managing accounts, conducting site inspections, soliciting and generating new and repeat business. Responsibilities also include event detailing, preparing group briefs, and working with operations staff to ensure a high level of customer satisfaction. Will also participate in sales and other staff meetings. Also works as a team member with sales and catering staff in close contact with Sales and Catering team. Participation in daily sales meetings, pre-convention meetings, training and other sales related meetings as required. Work with other departments within the hotel to provide quality service to customers. Represent the hotel in trade shows, maintaining high visibility and positive relations in relative business organizations. Develop/maintain knowledge of market trends, competition and customers. Professionally represent the hotel in community and industry organizations and events. Participate as team player with all departments. Assist with reports and/or competition data collection. Optimize room rental charges. Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships. Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. Comfortable with hotel site inspections and client presentations. Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with the Executive Chef and culinary team on pricing specialty menus. Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders. Work with the on-site AV team to ensure proper execution of group and/or banquet events. Excellent knowledge of computers, MS Office such as Word and Excel. Monitor group room blocks and pick up, generate detailed resumes for the operating departments. Ability to work with outside vendors to ensure client satisfaction for all events/groups. Comply with attendance rules and be available to work on a regular basis. Some weekends may be required depending on business needs. Perform any other job-related duties as assigned. Qualifications What we need from you: Prior experience in the field of hospitality with specific experience in catering sales is essential. 2+ years within the Hospitality Industry required. High School Diploma required; bachelor’s degree preferred. Ability to work effectively under time constraints and deadlines. Command of the English language both written and verbal. Experience of Delphi and Opera HMS is preferred but not required. Why work for Pyramid? Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. To care for you and your family, we also offer a comprehensive benefits program. Your financial well-being: Competitive Salary Competitive Matching 401K Basic Life and Accidental Dismemberment Insurance Basic Long-Term Disability Insurance Life Insurance buy-ups Your/your family’s health care: Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date Express Scripts Online Pharmacy Health Savings Account Healthcare Flexible Saving Account Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity Supplemental Short-Term Disability Insurance Employee Assistance Program Pet Insurance through Figo Your time off: Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks) Paid Time Off Paid Holidays Your day-to-day: Commuter benefits Delicious free shift meal at our employee cafeteria Stellar back-of-house facilities Dry cleaning for uniforms and work attire Support, training, and mentorship from management Employee Recognition Programs Career growth opportunities Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family. Compensation Range The compensation for this position is $70,000.00/Yr. - $70,000.00/Yr. based on qualifications and experience.
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