Description We are offering a permanent employment opportunity for an Executive Secretary and Administrative Assistant in Buffalo, New York. The primary function of this role is to provide top-notch administrative support within the healthcare industry. This role will involve handling of customer inquiries, maintaining accurate records, and processing applications. Responsibilities: • Efficiently manage incoming communication, including mail and phone calls • Act as a liaison between staff, other employees and the public to ensure smooth information flow • Handle customer inquiries and complaints professionally • Maintain and manage office filing systems, including electronic ones • Use Microsoft Office Suite and other software to produce correspondence, reports, and other necessary documents • Coordinate and schedule meetings and travel arrangements as needed • Review incoming and outgoing correspondence, drafting responses where appropriate • Perform data entry tasks using Microsoft Access, Excel, and Word • Operate office equipment such as scanners and printers for document production and digital storage • Perform other duties as required in the role. Requirements • Proficiency in Data Entry is essential for managing information efficiently. • Mastery of Microsoft Excel is required for data analysis and visualization. • Familiarity with Microsoft products including Word, Access, and Power BI is necessary. • Knowledge about Policy-making is significant for administrative decisions. • Experience in Answering Inbound Calls to handle client inquiries and complaints. • Ability to Review and analyze documents and reports. • Proficiency in using About Time software for time management. • Understanding of Medical Coverage policies to assist in employee benefits management. • Skilled in Scanning and Scanning Documents for record-keeping and distribution purposes. • Capable of managing Correspondence effectively for smooth communication. • Acting as a Liaison between different departments or external parties. • Willingness to arrange and manage Travel itineraries for executives. • Excellent Communication Skills for clear and effective communication. • Familiarity with Consumer Electronics for troubleshooting minor technical issues. • Experience in dealing with C-Suite executives and understanding their requirements. • Proficiency in using Microsoft Office Suites for various administrative tasks. • Capability to handle Printing tasks efficiently. • Ability to handle Complaints and provide satisfactory solutions. • Understanding of File System for efficient document organization. • Ability to Schedule Meetings and manage calendars effectively. • Ability to Distribute Incoming Mail promptly and accurately. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .