Descrição da postagem Marine Hull Claims Executive AON's team in Brazil is expanding and we are looking for someone who will have direct interaction with national and international customers, alignment with P&I legal offices abroad. If you have experience with marine insurance and P&I and advanced english, this is an excellent career opportunity for you! This is a hybrid role with the flexibility to work from our office in São Paulo 3 times in a week. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as an inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed. What will a typical day be like? Provide strategic support for claims for clients in the following segments: Marine, Port Operator, Oil Risk and P&I; Support the relationship team, focusing on customer governance and the conduct and settlement of claims; Identify and anticipate customer needs, seeking alternative solutions to the problem; Excellent negotiation skills, customer portfolio management and relationships within the insurance market; Assistance in the analysis of claims notification, customer guidance, search for solutions to a wide range of problems, seeking creative forms and means of results; Analyze insurer requests to verify/confirm relevance; Provide support to the relationship and new client areas, participating in calls and meetings with clients; Inclusion and maintenance of data in Aon's claims management systems. Work proactively to resolve potential problems as quickly as possible. Contact with internal teams, clients, insurers and specialists appointed by the insurer to ensure prompt settlement and payment of claims Ensure compliance with possible agreed SLAs, deploying all provided resources effectively (technical and system resources, other teams, liaising with service providers, regulators, customers, insurers) Always seek incremental increase in productivity without compromising quality. Share acquired knowledge with colleagues Willingness to take on other activities that may arise and are considered appropriate. Skills and experience that will lead to success Complete higher education; Mandatory advanced english; Previous experience with marine insurance and P&I. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Additionally, our agile and inclusive environment allows you to manage your well-being and work-life balance, ensuring you can be your best self at Aon. Additionally, all our colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of work style solutions, but we also recognize that flexibility goes beyond the workplace... and we're all for it. We call it Smart Working! Our culture of continuous learning encourages and equips you to learn, share and grow, helping you reach your full potential. As a result, at Aon, you are more relevant, more connected, and more valued. Aon values n innovative and diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. “AON is a company that values people and everyone is important. We are committed to creating and maintaining an inclusive and diverse work environment where all employees are treated with dignity and respect. At AON, discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, sex, gender identity, sexual orientation, or any other status protected by law. Here we align with all applicable national and local laws and regulations regarding non-discrimination and employment.” #li-mf1 2554780