Dealership:L0381 Rolls-Royce Motor Cars Washington

Fuel Your Career with Precision and Luxury - Be the Backbone of Excellence!

Join Sterling Exotics as a Service Administrator

Sterling Exotics is a premier destination for luxury and exotic automotive services. We specialize in maintaining and servicing high-performance vehicles while delivering a world-class experience to our clients. Join our passionate team and be part of a dynamic environment dedicated to excellence.

We are seeking a highly organized and detail-oriented Service Administrator to support the operations of our service department. The ideal candidate will play a crucial role in ensuring seamless coordination between clients, technicians, and the service team, maintaining the highest standards of efficiency and customer satisfaction.

What Will You Be Doing?

• Serve as the first point of contact for service inquiries, scheduling appointments, and managing client communications.
• Prepare, organize, and maintain service-related documentation, including repair orders, estimates, and invoices.
• Assist in tracking service work progress, ensuring timely updates to clients and internal teams.
• Coordinate with parts and service advisors to ensure all necessary components and tools are available for scheduled work.
• Process payments, warranty claims, and other administrative tasks accurately and efficiently.
• Maintain and update service records in dealership management systems.
• Support the service manager with daily operations and special projects as needed.

Who Are We Looking For?

• Previous experience in an administrative or support role, preferably in the automotive industry.
• Strong organizational and multitasking skills with impeccable attention to detail.
• Excellent communication and customer service skills with a professional demeanor.
• Proficiency in dealership management software (e.g., CDK, Reynolds & Reynolds) is a plus.
• Familiarity with luxury or exotic automotive brands is preferred.
• Ability to work collaboratively in a fast-paced environment.

What Do We Offer?

Great Earning PotentialSupportive Management TeamMedical, Dental, Prescription and Vision PlansPaid Holidays & PTOCompany-Paid Disability InsuranceCompany-Paid Life Insurance401(k) Retirement Plan with Employer MatchCareer Advancement

We are an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.