We are actively seeking an energetic and innovative Experience Design Executive Director to join our group.  Our team develops and refines the tools that are essential for helping our clients grow, maintain, and make their money work smarter so they can reach their financial goals. The products we design must add value and strengthen the relationship between our clients and their advisors while adding minimal complexity to their already busy lives.  To do our job well, we utilize user-centered techniques to help us break through the industry jargon and bureaucracy and find insights that others can’t. 

About the Opportunity

This leadership role requires a deep understanding of experience design for digital products and services of all kinds, sizes, shapes and contexts  The Lead will help set the direction, vision, and methodology for an established team and set the bar for quality by example, with energy and passion. This will require a strong point of view on design, hands-on creation of experiences, developing strategies for implementation within a complex ecosystem and building meaningful relationships within the organization  A user-centric view is paramount for the role, while providing simple, fun and innovatively enriching mobile experiences for our customers. You will be working in a fast -paced environment alongside our product, business and engineering teams to deliver new experiences through effective artifacts.  A balanced understanding of strategy, research, interaction and visual design is a must for the role 

Job Responsibilities 

Lead and manage a global user experience design team responsible for supporting global client and advisor platforms, including web and mobile apps  Effectively expand the team while ensuring the brand is represented across every touchpoint and the design system is harmonious and scalable  Meet or beat project metric goals at and after launch Develop appropriate ongoing connection and buy-in with the relevant cross functional stakeholders Serve as a client and advisor-experience advocate and leader

Required Qualifications, Capabilities and Skills:

Online portfolio demonstrating superior product design experiences (required for application- please include any passwords if password protected) 10 years of experience in product design and graphic / visual development required Experience managing design teams  BFA or BA in related design field Ability to synthesize complex, interdependent, and sometimes competing needs Awareness and practical understanding of current technologies and their application and relevance to digital experiences Proven understanding of responsive web & mobile application design and wireframe development Thrives in a fast­-paced, collaborative, team­-oriented, cross-­functional environment Ability to influence others and provide thought leadership on design Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent Develops and sustains effective and cooperative working relationships with peers, managers and other internal or external stakeholders Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus) Expert level ability in Figma 

Preferred Qualifications, Capabilities and Skills:

Understanding of digital accessibility principles preferred Wealth management industry experience preferred