Hyland is building the future of intelligent enterprise software. The Lead Experience Designer for Content Intelligence will use expert strengths in usability, visual design, and designing for emerging technologies to architect tools that empower customers to leverage AI within their business software solutions. This role focuses on translating complex AI capabilities into simple, intuitive experiences administrators can seamlessly configure, deploy, manage, and optimize.
Role is remote-first and morning availability starts at 8 Eastern Time for collaboration with European and Indian colleagues. This role requires occasional travel to Cleveland or Europe. Pacific Time candidates are less likely to be a schedule fit.
What you will be doing You will be responsible for designing a suite of products that allow administrators to leverage AI inside their solutions.Partner closely with your research partner to translate user insights and customer needs into design concepts, journeys, and prototypes using FigmaDirect and guide complex design projects through complete product lifecycles, connecting experiences across the product portfolioCollaborate with senior leadership and executives across the organization to influence vision and strategy across the entire product portfolioProvide leadership, mentorship, coaching and guidance to your teammates and cross-disciplinary partners; set the standard for quality of deliverablesCollaborate with user researchers to plan, develop and execute research to define, optimize and evolve our products; proactively identify research opportunities to address knowledge gaps at the portfolio level Lead the design team in the continual growth and development of the design system; collaborate with leadership in establishing core design principlesUse storytelling methods to communicate complex concepts and design work to varied audiences across the organization including C-level executives, influencing product strategy and growing organizational understandingProvide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for developersOperate as an innovative thought leader; contribute significantly to the overall growth and quality of the department through knowledge sharing and coaching on current best practices and market trendComply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
What will make you successful Demonstrated experience designing configuration of AI experiencesFamiliarity with a variety of AI modelsStrong visual design acumenFlawless UI and microcopy writingExcellent UX storytelling as you present your professional portfolio that demonstrates both pragmatic and creative thinking including the ability to work within constraintsExperience in both enterprise software and consumer-grade experience designProficiency with FigmaProven experience creating high-quality and effective design workExperience with responsive, mobile, and product designExperience integrating user research into product designs and design practicesDemonstrated success collaborating with developers, product owners, and executive leadership in defining and designing portfolio vision and strategy with a high level of skillExperience working across teams to integrate feedback and input from diverse stakeholders (product managers, engineers, customers, and other stakeholders)Experience leading a team of designers in projects that span the complete product design and development lifecycleExperience leading design activities within an Agile product delivery methodology Extensive design strategy and thought leadership experienceExperience shaping a design practice in an organization, including establishment of processes, influencing organizational structure, and defining the strategic role design plays in achieving business goals Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with executive presenceExcellent organizational, multi-tasking, and time management skillsExcellent communication and collaboration skills, applied successfully within team as well as with all levels of employees in other areas, customers, and executivesExcellent critical thinking and problem solving skillsExcellent leadership, sound judgement, and business acumen skillsAbility to work in a multi-disciplinary, collaborative team environmentAbility to introduce new industry-leading design approaches and methods that drive positive outcomes (efficiency, speed to market, innovation, etc.)Ability to provide guidance and support to developing team membersAbility to effectively collaborate with senior leadership across the organization to understand and influence product vision and strategy Bachelor's degree or equivalent experienceUp to 10% travel time required, depending on location.
Based on individual states’ employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $157,000-$170,000and eligible for benefits
What you can expect next
Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.Benefits
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.
Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .
Welcome to #HylandLife
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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