Job Title

Experience Presence Manager

Job Description Summary

The Experience Presence Manager serves as the onsite hospitality ambassador for the building, interacting with tenants and customers and ensuring a positive experience at every turn. They will also be responsible for managing budgets, developing tenant newsletters, marketing strategies and content, driving social media, and monitor ongoing program efficacy. This role will report to the property manager with a dotted line into the Presence by Cushman & Wakefield centralized platform

Job Description

Essential Job Duties:

Responsible for the tenant communications strategy and executionResponsible for the creation / content and the distribution of the tenant newsletterResponsible for monitoring social media and optimizing online engagementResponsible for maintaining content on the tenant engagement technology application and driving value and engagement through meaningful contentResponsible for leveraging all available tools to drive engagement (e.g., signage, monitors, digital boards, building app, newsletters)Responsible for engaging and collaborating with the centralized Presence by Cushman & Wakefield platformResponsible for maintaining appropriate vendor relationships required for event and programming execution onsiteIn addition to the above duties, this individual will be responsible for all day-to-day duties of the experience coordinator role which may include but is not limited to,

Curate and deliver tailored strategic programming to activate building spaces to drive tenant engagement and wellness and connect with the local community.

Responsible for creation and management of ongoing calendar of events at the property.

Oversight and coordination of reservations and bookings of amenities, conferencing, or collaborative space.

Assist property manager on creating annual tenant engagement budget, schedule, and KPI tracking.

Is consistently available as a point of contact for tenants and visitors to communicate with and problem solve as necessary

Performs other related duties as required or requested.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $72,250.00 - $85,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”