Company Description

Grosvenor Casino, Cardiff

As a skilled dealer, you will demonstrate expertise in delivering outstanding customer service through live gaming experiences.

As a valued team member, you'll receive a number of benefits:

£1,000 joining incentive paid in 2 installments (T's & C's apply)A share of uncapped tipsPremium pay allowance after midnight (£1 per hour)Paid breaks50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venuesIndustry-leading employee rewards platform. Enjoy savings on travel, restaurants, shopping and more!Monthly & Yearly STARS awardsEmployee Assistance programme and access to in-venue mental health first aidersNEST pension

Job Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As an experienced dealer you will:

Acknowledge, welcome and assist customers in gamingUnderstand the games, payouts and who are our high value membersConnect with first time customers, explaining how the games are runFollows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floorBe aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

QualificationsA fantastic personalityHolder of a PFLCollaborate and work as part of the wider casino teamLive our values of Service, Teamwork, Ambition, Responsibility and SolutionsHave the flexibility and be open to work any time of the day, including nights, weekends & bank holidaysApplicants must be 18+ & have right to work in the UK

Additional Information

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