Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

The Experienced Product Sales Agent is part of the Product Sales & Services (PSS) Department and delivers outstanding guest service while facilitating the sale of Summer Activities, Lift Tickets, Season Passes, and Ski & Snowboard School lessons. As a PSS Sales Agent, you are part of the guest experience and the face of Vail Resorts! We are looking for guest experience-focused individuals who are positive, and outgoing, operate with a high level of computer proficiency, have a passion for the outdoors, while well-disciplined, and take pride in their work 

 

Job Specifications:  

Housing: May Be Available Outlet:  Mountain Information Product Sales & Call Center Agent

Expected Pay Range: $22.00 - $23.76 / hour 

Shift & Schedule Availability: Full Time, Weekends and Holidays 

Skill Level: Entry 

Other Specifics:

In this position, you will work 3-4 days per week in the call center and 1-2 days per week in one of our sales offices.

Candidates must be comfortable working outside in winter conditions as our team also assists the Ticket Sales and Scanning teams with online order fulfillment and ticket scanning as needed and will be scheduled outside.

Most shifts are 7:40am-5:15pm, with 1 half day per week We are open seven days per week, including holidays Our call center does not have any windows Our call center and sales offices can be very popular, so you must be okay working in fast-paced environments We have start dates in September, October, November, and December (and throughout the rest of the season) and the manager will reach out with exact dates We typically open for the ski season in early-mid November, at which point we will be open seven days per week. Before we open for the season, you will work only in the call center and we will be open only Monday-Friday.

 

Job Responsibilities:  

Demonstrate Vail resorts core values:

Punctual, in uniform, and adhere to the grooming policy.  

Aptitude to communicate fluently and effectively in English 

Be able to work independently

Ability to stay calm and perform well in busy and stressful situations  

Other duties as assigned 

  

Job Requirements: 

High school diploma or equivalent required  

Excellent communication skills and problem-solving ability. 

The ability to work effectively with dynamic and constantly changing information.  

Good knowledge of computer systems, Word, Excel and Outlook preferred 

Broad experience in various aspects of customer service preferred  

Team player, enthusiastic, positive attitude. 

Keen to learn new skills, and open-minded.  

Able to work outside in a winter environment. 

 

 

The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  503698
Reference Date: 07/24/2024 
Job Code Function: Product Sales/Scanning