JOIN AN AWARD WINNING DEALERSHIP!
Schedule: Monday – Friday 7:30 am to 5:30 pm Some Saturdays.Expected Earning Range: $4000-$10,000 monthly depending on experience. This is a performance based/commissioned role. Industry leading benefits for you and your familyManagement that cares about employee career development and advancement. Mentorship and training providedWe are searching for an EXPERIENCED, HIGH PERFORMING Automotive Service Writer to join our successful busy team. This is an opportunity at a dealership that has limitless opportunity for making $$$$$ with a profession you already know you LOVE!Start your journey with one of the LARGEST and most SUCCESSFUL publicly traded retail automotive groups in the nation!WHO WE’RE LOOKING FOR:2 years' experience with Service Writing in dealership atmosphereAmbitious and results oriented person with positive and empathetic attitudeCustomer focused professional known for having excellent communication skills.Team player who wants to join a growing and high performing teamBasic mechanical understanding of an automobile.Acceptable driving record and a valid driver's license in your state of residenceComputer proficient with CDK experience is a PLUS!Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.Communicate additional repair and service needs to the customer based on vehicle inspection.Administer the manufacturer warranty for qualifying vehicle repairs.Keeping customer informed of service specials, completion times and service expenses.
Qualifications:Previous Service Advisor experience, preferred.Prior experience as an automotive technician a plus.A team player who is focused on providing exemplary customer service.Basic mechanical understanding of an automobile.Acceptable driving record and a valid driver's license in your state of residenceVeterans encouraged to apply!We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.