At Marsh McLennan Agency / Vézina assurance, we believe every day brings new opportunity. Opportunity to grow, succeed, and thrive. With the right employer to help you realize your full potential, the future is truly limitless!

MMA Vézina is looking for the ideal candidate for the position of Claim Adjuster for our offices located in Montreal on Pierre-De Coubertin Avenue, near the Olympic Stadium.

Responsibilities:

Manage medium to high complexity claims for all insurance lines (Property, General civil liability, Errors & Omissions, Directors & Officers liability and others)Receive claims notices and contact the insured;Proceed to a preliminary verification of the extent of the insurance coverage and provide the necessary information to the insured, in collaboration with the account executive;Monitor the claims by means of regular communications with insureds, claims adjusters and/or other stakeholders in the file, to ensure that the investigation remains ongoing and that the information is communicated when necessary;Perform a basic verification of the information provided by the insured to support the claim, throughout the process leading to the settlement of the claim;Record and maintain all information relating to the claim’s file, including reserves, settlement, negotiations and recovery activities and any other information deemed relevant;Keep the account executive and account representative informed of the evolution of the claims file;Ensure customer service meets the company's standards of excellence, strategies and initiatives;Collaborate with other departments of the company in the development, implementation and / or modification of existing programs as well as in the search for new programs.

Skills and qualities sought:

Have a minimum of five years experience in insurance claim in a relevant insurance line;Hold a claims adjuster permit issued by the Autorité des marchés financiers;Have completed a university or college diploma or equivalent work experience;A relevant combination of work experience related to the insurance industry and of studies can be considered;Be bilingual (French and English);Be proficient in Excel, Word, Outlook software;Be proficient with TAM software (an asset).

Some of the advantages of working at MMA Vézina

We offer competitive compensation and a comprehensive benefits package including: 35-hour work week and hybrid working option (1 day per week at the office), group insurance, simplified pension plan, employee assistance program, work-life balance, volunteer opportunities, and more. For more information about our company, please visit www.marshmma.com.

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