Under supervision assists in the provision of information, maintenance of databases, report production and routine data analysis. Work is reviewed for completeness, accuracy and soundness.
Department Description:
The Eye Monitoring Center is a regional telemedicine program for patients with chronic eye conditions. The department supports the efficient, regionally centralized interpretation of ophthalmic imaging performed locally.
Project Description:
As an intern at the Eye Monitoring Center, you will become familiar with a patient's journey as they are enrolled in one of the Eye Monitoring Programs. You will interact with the patients as you schedule their appointments using KP Health Connect. You will answer incoming phone calls as well as conduct outreach calls to schedule patients for their eye exams. You will also support the team in sending out physical letters to patients who are not active on kp.org. You will have the opportunity to observe and shadow our team members and engage in a project pertaining to your interest e.g. data analysis, process improvement, etc.
Desired Majors:
Public Health, Healthcare Administration, Business Administration.
Desired Skillsets:
Strong interpersonal skills. Great customer service. Attention to detail. Ability to learn quickly.
Essential Responsibilities:
Examples of project support include: Collects, prepares and tracks reports and summaries such as: budget to actual expenditures, production statistics, and utilization of services and statistical records of performance. Performs a variety of data collection and analysis assignments. Prepares ad hoc data requests as directed. Prepares and/or formats graphs, spreadsheets and reports by utilizing office software. May be asked to maintain databases on a regular basis by entering data and preparing data extracts. May extract information from different sources to compile data. Executes existing queries for established reports. Schedules conference calls and meetings. Contributes to the development of presentations materials. Provides administrative and project support as assigned such as copying, filing, entering and extracting data. Engages in and supports project work. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications: ExperienceN/A
Education
Current enrollment in an accredited college or university program Or recent graduate. License, Certification, Registration N/A Additional Requirements:
Excellent written and oral communication skills.Proficiency with Microsoft Office Suite - excel, word, access and PowerPoint.Proficient with a variety of software applications.Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications:
Knowledge of Access and database experience desirable. Prior office experience also desirable.