Requisition ID: 866251 
Position:Seasonal/Temporary

 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
 

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

 

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

 

GENERAL FUNCTION

The EyeMed Operations Program focuses on client operational support post-implementation. Students will rotate between Commercial and Strategic Partners learning the cross-functional nature of Operation Service Managers. This includes being apart/leading projects, conducting client data root cause analysis, understanding the operational processes/systems with a view of continuous improvement, and supporting client growth opportunities by partnering with the Account Managers.

* There is potential for a full-time job opportunity following successful completion of the internship program and college graduation.

MAJOR DUTIES AND RESPONSIBILITIES

Lead the post-implementation operational support of operations issue resolution. Participate in Operation Service duties such as assisting in invoice and reporting requests, claims projects, membership inquiries and much more. Analyze, report, and drive for resolution of membership, billing, and claims processing issues. Participate in client meetings (internal & external) to ensure an understanding of client needs and provide operational guidance. Work with EyeMed teams across different business segments including small-to-midsize, national, and strategic partnership. Maintain a working knowledge of EyeMed systems, including facets, CRM, and EyeManage. Manages specific client operational projects; defines the scope; creates project timeline with defined key deliverables; negotiates and completes business requirements.

BASIC QUALIFICATIONS

Seeking a degree in Sales, Business Management, Marketing or a related field of study. Available for the full 10-week program, 40 hours per week.  Legal authorization to work in the U.S. required on the first day of employment. Excellent communication skills, both oral and written.  Ability to create and manage relationships over telephone or email. Ability to embrace change. Proficiency in Microsoft Office Suite and Microsoft Teams. 

PREFERRED QUALIFICATIONS

Previous internship or work experience in similar functions/business units. Leadership roles on campus and/or community involvement. Study abroad or international exposure.

 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.