Requisition ID: 877394 
Store #: E02569 Ops - Cust Svc - Ord Ent PluAR 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

 

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.  Discover more by following us on LinkedIn!

MAJOR DUTIES AND RESPONSIBILITIES

Load, update and cancel subscribers or dependents in the membership database in a timely manner. Follows data processing guidelines and meets established standards. Logs all requests on appropriate tracking spread sheets and PDF’s request to be saved in corresponding folders. Works on research queues, communicates and resolves membership discrepancies for accuracy. Communicates with Team Lead, team, and client personnel regarding data issues in a timely manner and escalates as necessary to management team. Identifies and recommends systems and process modifications necessary to effectively and efficiently support the membership data entry function. Enters data from various sources received, including email, fax, standard enrollment and termination forms, and EDI Term by Absence (TBA) discrepancy reports Completes all request within standards outlined by the business Performs membership audits upon requests Assist on EDI discrepancy errors files Assist on coordinating EDI Implementation process

 

BASIC QUALIFICATIONS

High School diploma 1+ year(s) of data entry experience Intermediate knowledge of Excel and Microsoft Word

 

PREFERRED QUALIFICATIONS

Detailed working knowledge of IBMI and Electronic Data Interchange Detailed working knowledge of computer operations Strong customer service focus and excellent verbal communication skills Ability to work well under pressure and multi-task 10 Key by touch and type 40-50 wpm.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.