As a member of our hospitality team, the primary responsibility of an F&B Attendant is to provide exceptional service to our guests by setting up and maintaining an attractive buffet setup. This role is responsible for setting up the buffet before each meal, arranging tables, linens, and utensils, ensuring the food is presented attractively, and the breakdown of the buffet. A crucial part of this role is to know and follow all food safety and sanitation regulations, keep the buffet stocked and clean at all times, ensuring guests have a pleasant dining experience. Attention to detail, excellent communication skills, and a strong customer-centric approach are essential to excel in this role.

Sets up the buffet for each meal, ensuring an appealing presentation and maintaining optimal food temperature. Continuously monitor and restock the buffet to ensure all food items are available and fresh. Provides excellent customer service by warmly greeting guests, assisting with their needs, and answering any questions they may have. Maintains a clean and organized buffet area, promptly clearing and cleaning tables as guests finish their meals. Demonstrates knowledge of menu items, including ingredients and allergen information, to assist guests with their selections. Follows proper food handling techniques and adheres to sanitation rules to ensure the safety and well-being of guests. Efficiently breaks down the buffet at the end of each shift, ensuring proper storage of leftover food and maintaining cleanliness. Completes all assigned side work duties, such as refilling condiments, cleaning utensils, and restocking supplies. Collaborates with kitchen and waitstaff to ensure a seamless and enjoyable dining experience for guests. Continuously strives to exceed guest expectations by providing attentive, friendly, and personalized service.

PCH Hotels & Resorts is a company that puts people first! Beyond offering a competitive salary, we also offer:

Tuition Reimbursement 401K with Company Match Employer Paid Life Insurance Complimentary Employee Assistance Program  Discounted Hotel, Spa, Golf, Retail, and Food & Beverage

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections, and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.