We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course!
Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. Knowledge of and strict adherence to PLCB and RG standards. Accurate and efficient use of POS system. Knowledge of all daily specials and menu items and their preparation. Handle any guest complaints and resolve them quickly and courteously. Answer guest questions and direct concerns to appropriate member of management. BRING US YOUR BEST.- We will provide any necessary training for this position.
- Must have the ability to read, write, and speak English.
- Must have the ability to respond to common inquiries or complaints from guests.
- Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
- Must have the ability to perform basic math skills.
- Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner.
- Basic computer knowledge.
- Must have the ability to clearly visualize and comprehend the use of a POS system.
- Must be able to obtain RAMP certification.
STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY $13.00 per hour Connect With Us! Not ready to apply? Connect with us for general consideration.