Description

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!

At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

Company Benefits Include:

401k (with up to 5% company match) Employee Stock Purchase Plan (15% discount) Health, Dental, & Vision Insurance Flexible Spending Account and Health Savings Account Complimentary Short and Long-Term Disability Complimentary Life Insurance Paid Time Off Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate) A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more!) Fun Team Member Events Company-Sponsored Volunteer Opportunities Team Member Recognition Program Free Uniforms and Discounted Dry-Cleaning Services Round-Table Lunches with General Manager Promotions, additional opportunities and the chance for further professional development are also available. Function

The Food & Beverage Lead assists departmental management by facilitating day-to-day operations and providing support to all Food & Beverage staff.

Specific Duties And Responsibilities Supervises and delegates duties to food & beverage team members to ensure that areas are staffed properly Monitors the flow of service and addresses the needs of staff to run operations effectively Ensures that cleanliness and service standards are met and upheld by team members Uses point-of-sales systems to take orders and close out checks as well as other restaurant equipment to ensure an efficient flow of service Assists Food & Beverage leadership in improving and ensuring the accuracy of all menus (food and drink) while updating point-of-sale systems as required Maximizes cost-effectiveness within the department by ensuring staff compliance with guest service standards Ensures guest satisfaction through constant interactions with guests and team members to develop customer loyalty and resolve conflicts Performs “responsible alcohol service” concerning patron limitations and passes any/all responsible alcohol service training Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes Be trained in all areas of FOH (food server, beverage server, and bartender) and can perform all functions necessary and operate all equipment Ability to read, write, speak and understand recipes and communicate with other Team Members. Verifies that all sanitation and nutrition practices are maintained by FOH staff. Monitor flow of service and needs of bar and serving staff to do their jobs effectively. Provide excellent guest service to both internal and external guests. Delegates duties and assign responsibilities to staff Responsible for attending to escalated guest’s complaints and resolving matters as expediently as possible Standards Of Performance Maintaining interpersonal working relationships among all personnel and works effectively with others. Oral and written communication skills. Willingness to work flexible hours and handle high-pressure situations. Available to work as needed, including weekends, holidays, and nights. Adheres to all Standard Operating Procedures (SOPs). Uses Point of Sale equipment to enter orders for all food and beverages Is a role model for the company and responds to questions positively. Maintains confidentiality and security of relevant information. Demonstrated record of successful interpersonal skills regarding working with diverse people and levels of authority. All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations Ability to work in fast-paced environment Ability to navigate stairs and being on your feet for 8 hours. Education, Tr AI Ning, And Experience Must have a high school diploma or equivalent. Knowledge of wines, alcohol, and basic food is preferred. 6 months prior work experience is preferred. Able to obtain and maintain a valid Kentucky racing license.

Applicants must be 21 or older. Derby City Gaming Downtown is an equal-opportunity employer.

#DcgdQualifications

Serving and Bartending

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