F&B Front of House Supervisor
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Red Mountain Resort has everything you need to relax, renew and rediscover your passion for adventure. As one of the most ideally located resorts in St. George, Utah, Red Mountain Resort allows for customized adventures to Zion or Bryce Canyon National Parks, while Snow Canyon State Park is only about a quarter of a mile down the road. Be as active or relaxed, social or private, as you wish at this top choice in Utah resorts. Overview Job Summary: The F&B Front of House Supervisor at Red Mountain Resort is responsible for overseeing daily front-of-house operations of the Canyon Breeze restaurant, including managing wait staff, hosts, bartenders, and bussing staff. They will train new employees, provide ongoing staff development, and ensure high-quality food and exceptional customer service. The role involves resolving customer complaints, maintaining inventory, managing work schedules, and developing strategies to enhance the dining experience while improving operational efficiency and reducing costs. Supervisory experience in the hospitality industry and strong organizational and managerial skills are preferred. Job Specification: Location: Onsite at Black Desert Resort Shift & Schedule: Year-Round / Full Time / Weekends / Holidays Expected Pay Rate: $ (individual compensation decisions are based on experience and qualifications) Why Join Us: Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse dining options. Career Growth: Opportunities for professional growth and advancement in the hospitality industry. Job Responsibilities (but not limited to): Assist in training of new employees as well as the continuous training of existing staff Oversee front of house operations, including wait staff, hostess/host, bartenders, and bussing staff Maintain high-quality food standards Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively Develop strategies for improving our customers’ dining experience Work with staff to project future needs for kitchen supplies, goods, and cleaning products. Maintain inventory of all needed supplies Identify methods our restaurant can use to cut waste, decrease costs, and improve profits Help manage the work schedules of our restaurant’s staff Opening and Closing the restaurant Qualifications Preferred Qualifications and Skills: Minimum of 2 years of experience in food and beverage management, with at least 1 year in a supervisory role. Strong leadership, communication, and organizational skills. Ability to multitask and remain calm under pressure. Proficiency in POS systems and restaurant management software. Passionate about hospitality and guest service, with an approachable and professional demeanor. Compensation Range The compensation for this position is $17.00/Hr. - $17.00/Hr. based on qualifications and experience.
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