OVERVIEW/BASIC FUNCTION:
Within the Food & Beverage concentration, interns will have the opportunity to see all aspects of F&B operations including service, staff training, inventory management, staff management, operating procedures, and exposure to participating in projects such as menu development and program planning for concessions outlets and seasonal events.
As an intern, you will utilize your customer communication skills to increase productivity while learning the core values. Working closely with your managers, you will gain invaluable exposure and experience within the hospitality industry.
JOB DUTIES
Duties may include, but are not limited to:
· Provide quality service to our guests, handle guest complaints, & table-touches
· Communicate between Front of the House(FOH) and Back of the House (BOH)
· Train in all positions of the restaurants in order to have a better understanding of each position
· Learn how to write schedules, handle cash, office reporting
· Assist the venue manager with cover forecasting, scheduling, payroll & labor controls
· Participate in cross-training duties across other Food & Beverage outlets (per property) as needed
· Manage inventory levels to include: daily product requisition requests, minimizing waste and spoilage, and conducting inventory counts
· Assist department managers with any special assignments
· Attend preshift meetings
· Attend weekly Food & Beverage staff meetings and/or team meetings as needed
BASIC QUALIFICATIONS
· Must be 18 years of age or older
· Strong customer service skills
· Ability to communicate professionally and effectively
· Abide by appearance standards and be able to maintain hospitality standards
· Ability to maintain composure in a fast-paced environment
· Keyboarding skills and computer literacy
· Licenses & Certifications: California Responsible Beverage Service (RBS) Certificate & California Food Handler Card, preferred.
Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The pay scale for this position is between $16.70 and $21.22/hour. This is the pay range for this position that the Hotel reasonably expects to pay.
Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience.