F&B Supervisor, Premium - Saratoga Race Track
Compass Group, North America
Levy Sector
Looking for (3) Restaurant/Dining Supervisors and (1) Catering Supervisor
Pay: $23/hr+
Location: Saratoga Racetrack - 267 Union Ave. Saratoga Springs, NY 12866
Other: Non union, seasonal role (approx. 5/28/25-9/8/25)
Schedule: Event based, Wednesday-Sunday. Weekends required, shift times vary
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
About The Team + Location
Saratoga Racecourse opened in 1864, and is often considered to be the oldest major sporting venue of any kind in the U.S. Serving up our signature Saratoga Sunrise’s and Belmont Jewel’s, Levy has been the proud Food and Beverage partner since 2020. Every day - as our CEO Andy Lansing states - we strive to elevate the hospitality experience, honor tradition, and set the bar within and outside the racing world. Join our team and be apart of our story for the exciting 2025 Season!
Looking for:
+ 3 Dining/Restaurant Supervisors
+ 1 Spa Verandas Supervisor - click here (https://www.nyra.com/saratoga/tickets/box-seating) for more information about the space
+ 1 Club Terrace Supervisor - click here (https://www.nyra.com/saratoga/visit/dining#clubterrace) for more information about the space
+ 1 Box Seats Supervisor- click here (https://www.nyra.com/saratoga/tickets/group-sales-and-hospitality#spaverandas) for more information about the space
+ 1 Catering Supervisor, supporting private events and buyouts
While these roles are primarily seasonal (approx. May-September), there is opportunity for this role to return annually each season.
Job Summary
Provides the first level of supervision of food, beverage, and meal services while also overseeing production.
Essential Duties and Responsibilities:
+ Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames.
+ Reviews menu and other production needs to oversee and manage daily functions.
+ Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly.
+ Visits guest service areas to assess satisfaction levels.
+ Communicates to staff regularly, both formally and informally.
+ Enforces safety standards with employees.
+ Ensures sanitation standards are enforced daily and signs-off on cleaning procedures.
+ Performs other duties as assigned.
Requirements + Qualifications
* Ability to work in all types of weather including rain, heat, cold, etc.
* Ability to stand for extended periods of time and lift up to 25 pounds. This is a hands-on, floor supervisor position.
Our ideal candidate
* Is approachable and dependable
* Has a willingness to learn and asks questions
* Is comfortable operating in a loud, high-volume atmosphere
* Has relevant supervisor experience overseeing team members within the food and beverage industry
* Is able to work alone and on a team
* Has strong organization and leadership skills
* Is someone with heart and hustle - and recognizes there is no small parts or roles. What we do isn’t easy; each team member is important and we succeed as a team!
* Treats all guests and team members kindly and fairly, and carries themselves with top-notch communication skills
Day In The Life
* Day-to-day leadership and oversight of servers, bartenders, runners, and bussers. Leading daily pre-shift and employee coaching/development
* Confirm yours and your teams’ compliance with Levy standards, policies, and procedures
* Check in and check out staff - record if/when breaks are taken and report attendance issues to manager (Late, No Call No Show, Requests to Leave Early)
* Maintaining inventory, ensuring the location is properly stocked with necessary items, and reporting any needs to manager to gather missing items
* Develop positive rapport with guests, verify they are receiving premium service, and gauge overall satisfaction. Manage complaints as they arise and providing conflict resolution, partnering with manager as needed
* Review menu and other production needs to oversee and manage daily functions
* Recording spoilage and breakage of glasses/plates/ alcohol bottles
* Maintain in-depth knowledge of complete menu and products on hand during event, and report any issues to manager
* Assist the Premium Department with administrative work including monthly inventory - will involve daily inventory management (proper storage of all food and beverage stock, timely submission of accurate requisitions, tracking waste, and conducting inventory counts)
* Maintain cleanliness of service areas and storage in compliance with all sanitation and safety requirements
* Work with front and back of house staff to ensure proper presentation and set food quantities are met
* Turning in proper paperwork and complete recap at the end of each event
Tips For Success
* Possess a basic of understanding of all positions within the space, and hold team members accountable to their job duties while ensuring thorough and efficient completion of tasks
* Ensure preparedness to answer team member questions about their tasks, position, expectations and basic business information
* Maintain a positive attitude toward guests, team members, managers and other supervisors
* Advocate for positive work culture and team morale
* Understand BEOs and how to set up within BEO guidelines
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
+ Instapay (early access to your wages) and high interest savings both through the EVEN app
+ Associate Shopping Program
+ Health and Wellness Program
+ Discount Marketplace
+ Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information.
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