Live! by Loews – St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews – St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.

Job Specifics

Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate suppliesMonitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standardsSupervise service of guests, being watchful of signals from guests in need of serviceAssist Team Leader to establish and monitor side work duty completion.Maintain bank to SOP, keep it balanced and secure at all times.Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverageCheck restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)Communicate daily with restaurant manager with regard to special events, house counts, etc.Assist Team Leader in conducting menu classes and taste panelsAssist Team Leader in conducting month end inventory count and recording.Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletinsReports unsafe working conditionsEnsure proper handling of guest checks and cash transactionsIntercedes and/or fills in for Team Members should need occurProficient in Excel, Word and Power PointExcellent organizational skills

Qualifications

Food & Beverage knowledge requiredExcellent communications skills, written and verbalHigh school diplomaStrong organizational skillsAble to make decisions on imperfect informationKnowledge of Microsoft Office preferred