JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

WE'RE HIRING - FACILITIES ADMINISTRATOR

ABOUT US:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JOB TITLE : FACILITIES ADMINISTRATOR

REPORTS INTO: ASSISTANT FACILITIES MANAGER

ABOUT THE ROLE :

The Facilities Administrator will support the onsite Facilities Management team providing professional administrative support supporting to delivery of building operations.

Delivering administrative activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, occupancy services and helpdesk.  Ensuring the smooth running of our service whilst providing an exceptional end user experience within our client sites.

KEY RESPONSIBILITIES:

Provide administrative support to the onsite Facilities Management team

Support in maintaining log books and documentation relating to Health and Safety

Deliver reporting on a monthly basis including trackers, audits, inspections and health and Safety

Use and maintain online task system, ensuring correct data entry and providing overall system administration

Support the facilities management team in scheduling and covering key roles

Follow required emergency prevention and operational controls, coordinating daily and weekly schedules as required

Maintain, organise and control  all JLL central files, information, data, reports including  all paperwork and filing on site

Assist in reviewing, maintaining and building Standard Operating Procedure manuals

Ensure compliance with JLL policies, procedures and standard practices

Ensure prompt and accurate management of purchase orders in the internal financial management platform

Ensure prompt resolution of any customer complaints, escalating to the line manager as required.

Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Assist in the procurement of vendors and services as required

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Assist with the monthly accrual reports and help monitor the finance trackers

Follow established escalation procedures and incident reporting procedures

Provide support for regular management reports and projects as required

Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets

WORKING LIFE:

On a daily basis you will be working across multiple sites

The main business language spoken in our offices is English. Knowledge of English is essential

The role will be structured on a shift basis over a 5-day week

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota

ABOUT YOU :

You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise

You have experience in an administration or coordinator role providing operational support

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You are adept at multitasking and are able to manage multiple projects effectively

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

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Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.