Facilities Administrator - Hub Job ID 202646 Posted 23-Jan-2025 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Canberra - Australian Capital Territory - Australia **Drive operational efficiency and customer satisfaction within a dynamic facilities team** **Build professional relationships and foster a culture of respect and integrity in a leading global organization.** **Canberra | Ngambri | Land of the Ngunnawal people** As a Facilities Administrator at CBRE, you will play a vital role in supporting the facilities and technical services team for the ISPT-owned portfolio. Your primary responsibilities will include managing work orders, monitoring Helpdesk requests, and maintaining essential facilities management documentation. You will collaborate closely with both the CBRE Facilities and Property Teams to ensure efficient operations and customer satisfaction. The ideal candidate will be proactive, motivated, and possess strong communication skills to effectively liaise with various stakeholders, including suppliers and clients. **The Opportunity** + Triage Helpdesk requests and allocate to contractors/facilities managers according to the site-specific Work Order Matrix. + Monitor and follow up on the closeout of open work orders to ensure completion by contractors/facilities managers. + Review and save site-specific SWMS documents, escalating non-compliance to the site facilities manager. + Manage contractor competency documents, follow up on expirations, and escalate issues to the regional facilities manager as needed. + Ensure compliance with CBRE policies and contribute to a positive workplace culture, adhering to company values of Respect, Integrity, Services, and Excellence. **About you** + Strong logical and analytical thinking abilities. + Excellent verbal and written communication skills. + Proficient in Microsoft Word, Excel, Outlook, and PowerPoint at an intermediate level. + Customer service-oriented with a focus on performance outcomes across all levels. + 1-2 years of experience in building facilities management and a relevant tertiary qualification preferred. **So, what's in it for you?** + Working alongside an experienced and established team/leader. + Flexibility and freedom to show initiative to do your best work. + The opportunity to join a Global brand with and a growing national team. + Our company is diverse and so are the opportunities for professional and career development. + Our people are free to expand their skills and knowledge to drive their careers and reach their full potential. **About us:** CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential. **Can we inspire you to join us?** At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We welcome and encourage First Nations People to apply. **This is the place where talented people who want to do impactful work can realise potential in every dimension.** Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. We look forward to hearing from you! **\#WeAreCBRE** Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)