Facilities Assistant Job ID 192439 Posted 08-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management Location(s) Menlo Park - California - United States of America Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **Job Summary** The primary objective of this position is to assist the Facility Management team in providing an outstanding white-glove workplace experience within a Class A office building exceeding 400,000 square feet. The Facilities Assistant role necessitates 24-hour coverage, with shifts that may include days, afternoons, and overnight hours. **What You’ll Do** + Provides coordination and support for the delivery of Workplace Services + Office set up, cleaning and resetting of ‘Hotel Offices’. i.e. wiping desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.) + Services include, but are not limited to: + Cleaning/Janitorial Office Services + Room Management + Meeting & Event Management + Meeting Supply Equipment + Food Services + Office Supply Management + Moves, Adds, Changes, Furniture and Cable Management + Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team) + Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request + Assists with light-duty adjustments such as: + Tightening screws on chairs + Adjusting cables under desks + Assists with a meeting set up + Furniture reset + Delivering temporary equipment and supplies + Uses and maintains the integrity of databases and supports data entry of required reports and other digital tools associated with service delivery, as requested. (CMMS) + Complies with all applicable codes, regulations, governmental agencies and Company directives related to building operations and work safety + Performs general labor work as assigned, including loading, unloading, and moving materials. Runs errands to support projects. + Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps + Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal + Patrol grounds, common areas, and parking facilities. Identifies and reports maintenance hazards or other property condition concerns + Performs housekeeping functions and maintains the professional appearance of the property, equipment, engineering spaces, and common areas + Paints and patches drywall. Performs other minor repairs under supervision + Facilitates office access and office moves by providing moving crates, assembling furniture, office keys, nameplates, etc. Maintains key inventory. + Responds quickly to emergencies, summoning additional assistance as needed + Prepares meetings and conference rooms, arranging tables and chairs as requested. May set up audio/visual equipment, flip charts and TVs within conference rooms and pick them up when completed + Performs other duties as assigned. **What You’ll Need** + High School Diploma or GED with up to 2 years of job-related experience + Customer service oriented with a warm and welcoming demeanor + Ability to follow basic work routines and standards in the application of work + Communication skills to exchange straightforward information + Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc + Strong organizational skills with an inquisitive mindset + Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. **Why CBRE?** We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities. California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Assistant position is $45,000 annually and the maximum salary for the Facilities Assistant position is $64,313 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)