Your Role

Gensler’s London office is looking for a diligent Facilities Assistant to maintain and support the daily operations of our creative workspace. Working closely with the Office Services team under the guidance of the Office Manager, you will be responsible for keeping the building, spaces and equipment of a high-end office environment in good working order. This may include but is not limited to planned preventive maintenance, attending to vendors face to face or by telephone, and assisting with administrative duties where needed. This is an in person, in office role.

What You Will Do

Provide a full range of office maintenance for an office of 300+ people on 5 floors.Collaborate with the Office Services team to maintain the cleanliness, working integrity and organisation throughout the office.Assist with general building/equipment maintenance requests and repairs.Attend to service desk requests in a timely mannerCarry out PPM activities to prevent failures in office equipment and assets.Support Health & Safety compliance by ensuring all facilities are safe and functionalPartner with the Resource Centre Manager to respond to large deliveries/collections and installations (i.e. furniture)Manage incoming and outgoing mail, couriers and deliveries.Monitor the meeting room calendar for attendance and efficiency, prepare meeting rooms and tidy between meetings. Troubleshoot and report any issues with AV equipment.Ensure event spaces are appropriately set up and taken down.Coordinate with Shared Services teams and other internal stakeholders internal to support the efficient operations of a fast-paced office.

Your Qualifications

Minimum of 3 years of direct experience in facilities maintenanceExperience in a mid to large-sized professional services environment preferred – A&D a huge plusAbility to be a team-playerExcellent multi-tasking and time management skills in a fast-paced workplaceFlexibility and a willingness to get involved in areas that might be outside your core responsibilities.Approachable personality with excellent communication skillsAbility to take initiative and be proactive and responsiveA sense of pride in delivering warm, first-class customer service

Life at Gensler

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, and twice annual bonus opportunities. 

As part of the firm’s commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.

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