Charlotte, NC, USA
3 days ago
Facilities Associate

Pay: $19.50-$20 per hour

Job duties

(* denotes an “essential function”)

■   *Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution

■   *Respond to employee facility related requests – temperature, parking, etc.

■   *Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.

■   Support emergency evacuation plans/fire drills

■   Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services

■   Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system

■   *Coordinate minor moves

■   *Coordinate furniture orders/minor furniture changes

■   *Manage building access/badges and internal keys

■   *Coordinate onboarding and offboarding of client staff

■   *Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives

■   *Work with manager to update Site Procedures Manual

■   *Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition

Job qualifications

■   Minimum of 1 year of work experience in the area field of facilities, property management or building operations

■   High School diploma or GED required

■   Strong written and verbal skills

■   Proven customer service skillset

■   Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar

■   Experience in navigating a high-profile, high-paced environment

■   Ability to problem solve, rationalize and mitigate/manage obstacles presented

■   Self starter, task-oriented leader

■   Ability to work overtime as needed

■   Ability to handle sensitive and/or confidential information

■   Proven ability to multi-task, meet deadlines and complete projects in a timely manner

■   Demonstrate initiative and proactive thinking

■   Ability to work well with others in a team atmosphere

■   Maintain a professional appearance and high level customer service mindset at all times

■   Ability to commit and adhere to all client values, principles and procedures

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