Facilities Coordinator, FM
Publicis Groupe
**Company description**
Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.
Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.
We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com/.
**Overview**
This position will work as a member of the Facilities Management team, assisting the team with creating an inviting, pleasant, and safe environment for employees and guests. The Facilities Coordinator will work independently and participate in projects, with a wide variety of administrative and coordination responsibilities.
**Responsibilities**
· Assign and monitor progress of Service Now tickets
· Manage, triage, and respond to inquiries to the Facilities Helpdesk
· Respond to employee inquiries; provide information, resolve problems, and escalate as necessary
· Provide backup support for locker assignments, moves, and locker database
· Purchase office supplies
· Create signage for offices, conference rooms, meetings, etc
· Act as liaison for coffee/Bevi vendor
· Assist with small and large, internal and external moves
· Perform other duties as assigned
**Qualifications**
· 1-3 years of experience in the field or in a related area
· Excellent customer service, and communication skills
· Ability to work with a wide variety of internal and external groups
· Experience working in a rapid and complex changing environment
· Passionate about providing outstanding customer service
· Enthusiastic and creative team player with a strong drive to create a positive work environment
· Demonstrate ability to multi-task and manage multiple, diverse tasks simultaneously
· High degree of energy, motivation and dedication to quality and excellence
· Demonstrate ability to collaborate effectively at all levels and functions
· Ability to maintain confidentiality
· Proficient in Microsoft Office Suite
· Experience in Adobe Pro a plu
**Additional information**
All your information will be kept confidential according to EEO guidelines.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an ""at-will"" relations.
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