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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are looking for a Facilities Manager for our Integrated Facilities Management business line.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role Purpose
To pro-actively support the Facilities Manager and EMEA Account Director in the day-to-day delivery of all facilities management related functions and the associated services, as well as the first point of contact for Suppliers, Vendors and office employees.
The Facilities Co-ordinator based in London, UK will work to ensure co-ordination of the day-to-day client activities for assigned properties and support the Facilities Manager by being the on-site key point of contact for key stakeholders and/or client. The role will have responsibility for service quality, helpdesk task resolution, vendor management and operations on site.
What this job involves
Co-ordinating responsibility of the Paris office and remotely supporting Amsterdam, Lausanne with additional support with 4 other European offices.Take initiative in daily tasks, have a pro-active attitude and share knowledge with your peersClient/Stakeholder ManagementProactively engage stakeholders to ensure that on site client’s expectations are metOn-site key point of contact for Facilities in the client’s premisesRespond to requests and e-mails in a timely mannerFirst contact for support to staffCommunicate in professional manner, taking the audience into accountRespond to requests and e-mails in a timely mannerVendor Management – Janitorial, Stationary, Post/Courier, Engineering& Cleaning ServicesOffice cleanliness: oversee & report cleanliness in office, pantries, etc.Ensure JLL HSSE contractor management process is being followed when vendors attend site.Communication to Vendors and SupplierFinance Management / Cost Control / ProfitabilityProcess invoices without delay and in deadlines, as per instruction from JLL Finance teamEnsure JLL financial processes are followed at all timesRaise Purchase Orders (PO’s), regularly review accruals and open PO’sHealth & Safety ManagementEnsure the provision of a safe working environment for JLL team and vendorsEnsure near misses/good catches are logged through CMO – HSSE System for all assigned sitesEnsure a safe and engaging environment for our colleagues and Client through identifying risks during regular site inspections which will be recorded and documented (site inspection audit report)Ensure site logbooks are being administrated and documents uploaded to sharepointEnsure all escape ways are unobstructed and all material and goods are stored as per instruction at the assigned place, respecting safety recommendations for storing for items within JLL controlSupporting Cleaning and H&S Audits for JLLAttending HSE AuditsSite Operations ManagementImplement building procedures and performance measures and ensure they are maintained at all timesOffice maintenance – Ensure the office is organized and all equipment in proper conditions (equipment e.g. AC, Lights, Electrical, Cafeterias Equipment, desks, chairs, light issues, doors, etc..).Log, monitor and update all issues, requests, reactive tasks activity and planned tasks office/facilities in our ticketing system Corrigo for all assigned sitesRegularly meet Regional Facilities Manager for update and feedback on going FM issues affecting site and understand Client activities which might influence current and/or regular FM operations on siteIdentify and present opportunities to improve customer experienceSound like you? To apply you need to be able to demonstrate the following skills and experience:
Ideal Experience
Experience in facilities management, building, business or other related fieldExcellent people skills and ability to interact with a wide range of client staff and demandsKnowledge of Occupational Safety requirementsStrong PC literacy and proven ability to manage daily activities using various systemsDemonstrated experience with continuous improvement initiatives (highly desirable)Knowledge of vendor management for specialized servicesProven capacity to understand and interpret commercial contractsBudget management and financial analysis skillsOther Personal Characteristics
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listenerPassion for quality – has an eye for detail to make sure the best delivery of servicesSelf-motivated; confident & energeticAbility to effectively deal with stressful situationsFlexible – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsProven ability to initiate and follow through with improvement initiativesExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quoAble to work under own initiativeWhat you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers
Location:
On-site –Paris, FRAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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