JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Facilities Coordinator for our Integrated Facilities Management business line.  

About JLL  

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. 

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

Location: Frankfurt, Germany 

Role Purpose  

An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business. The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team. 

What this job involves  

Client/Stakeholder Management  

Provide superior customer service to meet on-site client’s expectations 

Procurement & Vendor Management 

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) 

Assist in the procurement of vendors and services as required 

Finance Management 

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner 

Ensure prompt and accurate management of purchase orders in JDE 

Health & Safety Management 

Conduct regular audits to ensure safety procedures on site are in place and working 

Assist in carrying out safety procedures when needed 

Site Operations Management 

Assist in the implementation of Industry Best Practice operations 

Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times 

Seek ways to constantly reduce costs and improve operational standards 

Maintain premises in neat and good working condition at all times 

Maintain duplicate office keys in good order 

Provide support for regular reporting packages 

Risk Management 

Assist in the implementation and management of property risk management program 

Support the implementation and monitoring of disaster recovering and business continuity plans 

Follow established escalation procedures and incident reporting procedures 

Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies 

Achieve Key Performance Indicators and Service Level Agreement targets 

Sound like you? To apply you need to be able to demonstrate the following skills and experience: 

Prior experience in facilities, property management, hospitality or related field (preferred) 

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous 

Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous 

Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively 

The ability to effectively deal with stressful situations 

The ability to work independently 

You also need to be: 

Self-motivated; confident & energetic 

Flexible – able to adapt to rapidly changing situations 

Goal-oriented – able to focus on meeting all performance targets 

A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language) 

Critical Competencies for Success 

Firm First mind-set 

Able to cooperate and work well with others to meet targets 

Support the team effectively as and when needed 

Proven ability to commit to flawless execution while complying with firm’s procedures and standards 

Client Focus & Relationship Management 

Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer 

Able to interact with the general client staff & vendors with ease 

Ability to manage conflict and conflicting priorities 

Demonstrates ability to work with vendors to deliver efficient services 

Demonstrates proactive & professional approach to customer service 

Has a customer-oriented attitude 

Project Management & Organizational Skills 

Proven ability to manage multiple and complex operational matters on a daily basis 

Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner 

What you can expect from us  

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. 

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.  

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... 

Apply today at jll.com/careers. 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.