JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities
1. Facilities Operations & Maintenance Management
Oversee the day-to-day operation, maintenance, and repair of all banking branches, office buildings, and critical infrastructure.
Ensure MEPF systems, HVAC, power supply, and security systems function efficiently and reliably.
Implement and manage Preventive & Corrective Maintenance Programs to reduce downtime and prolong asset life.
Ensure compliance with workplace safety regulations, energy management standards, and fire protection protocols.
2. Vendor & Contract Management
Manage service contracts with cleaning, security, HVAC, and MEPF maintenance providers to ensure SLAs (Service Level Agreements) and KPIs are met.
Conduct vendor evaluations, negotiations, and performance assessments to optimize service quality and costs.
Work with procurement teams to develop RFPs for facility services and major renovations/upgrades.
3. Budgeting, Cost Control & Asset Management
Develop and monitor FM operational budgets, ensuring cost efficiency while maintaining service standards.
Track facility-related expenses, energy consumption, and maintenance costs to identify cost-saving opportunities.
Manage capital expenditure (CapEx) projects for facility upgrades, including new air conditioning systems, branch refurbishments, and sustainability projects.
4. Workplace Health, Safety & Environmental Compliance
Ensure compliance with local building codes, occupational health & safety (OHS), fire safety, and environmental regulations.
Lead ISO 14001 (Environmental), ISO 45001 (Safety), and ESG compliance initiatives.
Develop and implement emergency response plans, risk assessments, and workplace safety drills.
Manage facility GHG (Greenhouse Gas) inventory reporting, carbon footprint reduction initiatives, and energy-saving strategies.
5. Space & Office Management
Oversee office layouts, seating arrangements, and workplace optimization projects to enhance employee comfort and productivity.
Manage facility renovation projects in collaboration with internal stakeholders and external contractors.
Support workplace experience initiatives, including ergonomic improvements and smart workplace solutions.
6. Crisis Management & Business Continuity Planning (BCP)
Develop and maintain contingency plans for power outages, natural disasters, and emergency repairs.
Ensure critical facilities, such as data centers, have backup systems in place (e.g., UPS, generators, redundant cooling systems).
Act as a liaison with government agencies and emergency response teams when needed.
7. Team Leadership & Stakeholder Management
Lead and mentor the FM team, including engineers, technicians, and support staff.
Collaborate with branch managers, HR, IT, and finance teams to align facility operations with business needs.
Provide regular updates to senior management on facility conditions, projects, and operational challenges.
Qualifications & Experience
Education & Certification
Diploma holder/Bachelor’s degree in Facilities Management, Engineering (MEP, Civil, Electrical), Business Administration, or a related field.
Certification in Facilities Management (FMP, CFM), Project Management (PMP), or Energy Management (CEM, LEED) is preferred.
Work Experience
Operational Manager: Minimum 8-12 years of experience in facilities management, engineering, or operations.
Experience in banking, corporate offices, or critical facilities (data centers, financial institutions) is highly desirable.
Strong background in MEPF system maintenance, energy management, and sustainability projects.
Technical Skills
Strong knowledge of building automation systems (BAS), HVAC, electrical, fire protection, and security systems.
Experience with vendor and contract management, RFP processes, and cost control.
Proficiency in AutoCAD, CMMS (Computerized Maintenance Management Systems), and BMS (Building Management Systems).
Ability to analyze operational data, monitor KPIs, and drive performance improvements.
Soft Skills
Strong leadership, negotiation, and stakeholder management skills.
Excellent problem-solving and crisis management capabilities.
Ability to manage multiple projects and deadlines effectively.
Strong communication skills to interact with internal teams, senior management, and external vendors.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.