Facilities Coordinator - The Tide Job ID 173636 Posted 24-Jul-2024 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland **Facilities Coordinator (Level 2)** **Role Purpose** Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action. **Role Specific Particulars** (Single Office Premises) The property is amediumpremises located in the [Southbank area]. The successful candidate will be part of a site team of [2] and will be an essential asset to the property, colleagues, clients and occupiers. **Key Responsibilities** + To monitor all activities relating to the site(s), reporting and taking action as appropriate. + Part of the role will include performing reception duties and covering reception as required. + To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate. + To conduct meter readings within all required buildings. + To respond to requests for maintenance / technical assistance in person, via telephone and electronically. + To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions. + To identify and escalate situations requiring urgent attention. + Route issues and requests to the correct resource, track progress and document resolutions + To liaise with tenants and deal with any operational queries they might have. + To work in conjunction with the SFM ensuring a PPM and repair programme is in place + To manage work programmes on site in conjunction with the LFM, acting as the liaison point for all parties involved. + To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate. + To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks. + Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy. + Any other duties as directed by your Line Manager. **Person Specification/Requirements** + To monitor all activities relating to the site(s), reporting and taking action as appropriate + To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate. + To conduct meter readings within all required buildings. + To respond to requests for maintenance / technical assistance in person, via telephone and electronically. + To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions. + To identify and escalate situations requiring urgent attention. + Route issues and requests to the correct resource, track progress and document resolutions + To liaise with tenants and deal with any operational queries they might have. + To work in conjunction with the SFM ensuring a PPM and repair programme is in place. + To manage work programmes on site in conjunction with the LFM, acting as the liaison point for all parties involved. + To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate. + To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks. + Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy. + Any other duties as directed by your Line Manager. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)