Our Mission

The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.

 

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

 

Our Core Values:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

GENERAL SUMMARY

Under the direction of General Manager, the Facilities Director is responsible for presenting a clean, safe, and quality facility to members and guests. The Facilities Director oversees the maintenance, safety and cleaning processes of the Club, and is responsible for anticipating and resolving potential maintenance issues, regular care and maintenance of the property grounds and building systems, development of vendor relationships and inventory systems, managing expenses and capital expenditures, and leading a team of staff to achieve the goals of the facilities and housekeeping departments.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Associate Management

Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company polices and directives Performs timely performance evaluations on Associates. Monitor uniform adherence for facilities and housekeeping staff.

 

Facilities Management

Manage all facility-related operations including but not limited to HVAC, pool and spa repair and maintenance, electrical, plumbing, landscaping, courts, laundry, flooring, security, and housekeeping Ensure club safety and security through continuous monitoring of facilities systems; complete daily walk throughs of the entire club to ensure a clean, organized, safe, and well maintained facility, paying special attention to cleanliness and facility repair Maintain inventory of chemicals and supplies; maintain up to date Safety Data Sheets Ensure department operates within established guidelines; manage expenses to budget; process payroll timely and accurately

 

Housekeeping Management

To ensure standards of cleanliness, hygiene and tidiness throughout the facility. Supervising the daily cleaning of facility and outdoor areas to the highest standards. To ensure customer satisfaction is maintained. Resolving member concerns when possible and ensuring management are kept informed. To set and maintain standards of service commensurate with the Bay Club Brand. Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs.

 

Communication and Relationships

Effectively and professionally interacts and communicates with senior management, managers, other employees, vendors, members, senior staff, owners, sponsors and clients, public agencies. Promote harmonious relations among members, staff, vendors, and the community at-large. Communicate timely and follow up as appropriate

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Interpret and ensure compliance with company policies and procedures. Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations. Make professional development a consistent priority. Active participation in events, programs, meetings and training Full-time schedule varies and may require weekend and holiday hours, days and evenings