Service Center

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.

Dispatch work order requests to vendors this includes communicating via email

Assign work order requests to field supervisors based on their respective areas after dispatching

Verify whether repairs are the responsibility of Caliber or the landlord before dispatching

Create and manage purchase orders and change orders in Workday related to repairs and maintenance

Maintain supplier lists and information updated

Monitor and dispatch repairs for all minor equipment service requests

Identify and escalate work orders requiring additional support

Assist with projects related to Repairs & Maintenance purchase orders

Adapt and evolve with company procedures as necessary

Utilize problem solving skills to identify and respond appropriately to issues

Work effectively as a team player, collaborating with others to achieve goals

Perform other related duties as assigned

Skill/Requirements

Strong written and verbal communication skills

Excellent organizational skills

Preferred 1-2 years of customer service experience

Proficiency in Microsoft Office, including Excel and Word

High school diploma or equivalent

Strong time management skills