New York (Union Square), NY
6 days ago
Facilities Manager, New Stores
Barnes & Noble is the world’s largest retail bookseller and the leading retailer of content, digital media and educational products. We operate over 600 Barnes & Noble bookstores in 50 states and one of the web’s premier e-commerce sites, bn.com. Our Nook Digital business offers a lineup of popular NOOK® tablets and eReaders and an expansive collection of digital reading content through the NOOK® store.

We’re proud to be an industry leader, consistently recognized for excellence in quality and customer service in our stores and online at bn.com. 

We're seeking a Facilities Manager to join our growing team! As the Facilities Manager, New Stores, you are responsible for all aspects of maintenance, repair, and cap ex for stores for the first two years they are open. You will work closely with the construction team to follow-up on all punch list and warranty items once the store opens. You will be responsible for ensuring the original GC’s or Landlords cover any subsequent issues under warranty. You will ensure all work orders are reviewed for accuracy and need, approve work orders over the vendor’s NTE, follow up on work falling out of the normal expectations, and review related invoices. You will oversee facilities for any individual brand acquisitions like Tattered Cover.

An employee in this position can expect an annual starting rate between $90,000 and $100,000, depending on experience, seniority, geographic locations, and other factors permitted by law.• Manages all facility needs including maintenance, repair, and cap ex for new stores from opening through the first two years by collaborating with vendors, GC’s, and property managers and other departments to ensure appropriate response times, updated work order notes, and completion of tasks.
• Reviews discretionary work requests for actual need and priority. When needed, you will partner with Construction and Store Planning and then issue proposal approvals.
• Ensures all requested work is covered under warranty by working with GC’s, Landlords, property managers and construction.
• Partners with Expense Coordinator on invoice issues, questions, and approves any expense for maintenance and repair invoices for select stores.
• Coordinates with other home office departments (Loss Prevention, Risk Management, Cafe, Accounting, etc.) on shared projects.
• Conducts ongoing review of vendor programs via regular scheduled meetings and continuous communications with the facility team.
• Works with Real Estate and Construction to ensure updates to Service Channel and other databases are accurate for assets, energy, services, and lease responsibilities for all new stores.
• Identifies and raises innovative ideas for cost savings and strategies for approval by management.
• Travels to new stores and conducts facility walk throughs of surrounding stores as needed.• Bachelor's degree preferred, or equivalent experience.
• 3 - 5 years of relevant experience in facility management or construction required.
• Strong and effective communication skills, both written and verbal.
• Ability to interact well with contractors, consultants, as well as landlords and internal business partners.
• Possess strong project management skills and the ability to prioritize appropriately.
• Construction experience and knowledge.
• Strong organizational and time management skills.
• Available evenings and weekends for emergencies.
• Ability to manage multiple projects simultaneously, working in high volume capacity.
• Solid decision-making skills based on changing conditions.
• Integrity and trust, admits mistakes and is seen as a truthful individual.
• Knowledge of lease process and documentation.
• Working knowledge of Work, Power Point, Access, and Outlook
• Exceptional knowledge of Excel
• Understanding of Mechanical systemsReal Estate & Development
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