Facilities Manager: Jersey City, NJ Onsite Job ID 202427 Posted 27-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Jersey City - New Jersey - United States of America Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About the Role: The Facility Manager will be responsible for managing the day-to-day operations of various assigned facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a hospitable, cost effective, safe, and efficient manner. This role will have a customer service and hospitality approach, ensuring a pleasant and safe work environment for employees delivered through a white glove approach. Scope items that fall under the management of the Facility Manager include shipping and mail services, inspections protocols for health and safety, office maintenance practices, vendor expense management, fire/ other emergency safety practices, conference room and business events management, and business continuity support. The Facility Manager will manage and review work orders through the CMMS system to ensure work is tracked and completed and will also supervise the Concierge role. What You’ll Do: •Positively respond to both our internal and external customers through pleasant and effective communication and personal accessibility. •Awareness of surroundings keeping noise and interruption to employees and guests to a minimum. •Shipping Services and Mail routing of checks for premiums / claims to create a succinct, efficient, and streamlined process for the client. Manage the collection and distribution of mail as per the developed Playbook. Managing incoming and outgoing mail/carrier package, etc. in a timely manner. •Manage inspection protocols for health and safety including Monthly Managers Inspection, Hazard Reporting processes, Risk Register, Development and Implementation of the HSE playbook detailing all policies and procedures. •Conduct daily walk throughs to identify any items to address, work to identify and resolve issues early, engaging with supply partners or Building Management for completion of works. •Develop Preventative Maintenance program based on global best practices (following asset collection). •Vendor performance management and timely expense management – FM to follow client best practices for Open Purchase Order Review and Invoice Line Review. •Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects. •Conference room and business events management. •Conduct regular visits to assigned sites and manage relationship with customers. •Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. •Maintain positive client relationships and conduct meetings on unresolved facility issues. •Prepare and support capital projects, operating budgets, and variance reports. •Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities. •Conduct process and procedure training on maintenance, repairs, and safety best practices. •Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. •Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. •Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. •Reports to the Account Manager and supports with coverage for the Account Manager role as required. •Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.** What You’ll Need: •A high school diploma or general education degree (GED) is required. Bachelor's Degree preferred with minimum of 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred. •Ability to lift 40-50 lbs, ability to walk / stand for an extended period, etc. •Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. •Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. •Extensive organizational skills with a strong inquisitive mindset. •Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations. Why CBRE? We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities. New Jersey Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Manager position is $100,500 annually and the maximum salary for the Facilities Manager position is $110,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)