Job Title

Job Description Summary

Job Description

Facilities Operative
Location: London

We have an exciting opportunity for a Facilities Operative to join our newly awarded client. In this role, you'll play a key part in ensuring the client's office runs smoothly, creating a functional and safe environment, and delivering an exceptional workplace experience.

You will carry out various operational tasks in support of the Facility Services team, following established policies, procedures, and guidelines. Your responsibilities will include room moves, maintenance tasks, resolving reactive tickets, and ensuring customer-facing areas are always ready to receive visitors. You’ll deliver services in line with FM provisions.
 

Key Responsibilities:

• Collaborate with the FSA team to manage daily tasks, responding to reactive tickets and PPMs in line with SLAs.
• Assist customers with any issues, ensuring all requests are logged through the ServiceNow/Famis tools.
• Maintain a friendly, helpful, and engaging attitude when interacting with team members and customers.
• Support all workplace operations to ensure services are running smoothly and contributing to a great workplace experience. This includes:

•    Upkeep of workspaces, including game rooms, workstations, meeting rooms, and common areas.
•    Management of office supplies, stationery, and mailroom deliveries as needed.
•    Conducting meeting room checks.
•    Assisting with monthly van operations.
•    General maintenance and repair of internal and external spaces and equipment.
•    Supporting snack program deliveries and setup as required.

Personal Attributes:
•    1-3 years of relevant experience.
•    Strong verbal and written communication skills, with the ability to multitask and provide excellent customer service.
•    Ability to work independently and manage time effectively.
•    Capable of keeping information organized and confidential.

If you’re looking for a dynamic role where you can make a real difference in the workplace, apply now!

Closing date: Monday 17th March