JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JOB TITLE: MULTI-SKILLED SERVICE PARTNER – FACILITIES OPERATIVE

REPORTS INTO: FACILITIES COORDINATOR

SIX MONTHS FIXED TERM CONTRACT

Role duration: May 2025 - November 2025.

A multi-disciplinary role supporting the facilities management within a central London office. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

KEY RESPONSIBILITIES:

Support in the delivery of hard and soft services

Coordinating vendors and subcontractors on site

Working with contracted vendors for example, cleaning vendors

Conducting audits, assisting with issues and attending meetings

Delivering exceptional customer service both to internal and external clients

Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face

Providing administrative support to the team on a daily basis ​

Conducting office tours for onsite visitors ensuring a positive experience

Managing in office supplies: ensuring repeat orders are placed and approved, stationery areas are kept tidy at all times and actioning Client requirements on stationery needs

Undertaking minor maintenance and repair works

Working as part of the multi-service team: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed

Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors

Conducting risk assessments and following safety protocols

Providing back up support to the facilities manager on a day-to-day basis

WORKING LIFE:

On a daily basis you will be working across across a group of London offices.

The main business language spoken in our offices is English. Knowledge of English is essential

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota

The role will be structured on a shift basis over a 5-day week

ABOUT YOU:

You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are familiar with computer equipment and programs (Word, Excel and Outlook)

You are adaptable to work to requests and projects that may vary from day to day

WHAT YOU CAN EXPECT FROM US

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

INGENUITY: EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY
 

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and
contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.