Service Center

ROLE AND RESPONSIBILITIES

· Lead and manage the Lease R&M team, overseeing all high-priority escalations.

· Manage disaster-related incidents and landlord insurance claims for affected centers.

· Research lease agreements for key clauses pertaining to store locations

· Prepares default letters to Landlords

· Communicate proficiently with landlords to address repair matters promptly and ensure their timely

resolution

· Facilitate communication and coordination between the landlord and Caliber regarding all repair related

issues, including city violations and notices

· Collaborate with the Legal team to resolve unresolved issues through to completion

· Organize and coordinate inspections and site visits as needed by landlord specifications

· Effectively communicate with landlords to secure approvals for property enhancements

· Communicate with landlord regarding repairs covered by landlord insurance and ensure the completion

of necessary repairs

· Evaluate and authorize reimbursements request from landlords pertaining to repairs and maintenance

· Collaborate with various departments, providing pertinent information on landlord responsibilities for

repairs and maintenance

· Lead building improvement projects that require verification of landlord responsibilities, including

notices and approvals.

· Performs other related duties as assigned

QUALIFICATIONS AND REQUIREMENTS

· 1-2 years of higher education in Property Management or related field

· Minimum 3 years of experience in Property Management or related field

· Strong organizational, interpersonal and communication skills with the ability to process work quickly,

accurately and with changing priorities

· Ability to provide efficient, timely, reliable and effectively present information

· Ability to interpret commercial lease language

· High proficiency in MS Office products

· Preference for experience with a Lease Administration software application such as CoStar