Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description

What you will do:

I. Office Services Supervision

- Reception and Logistics Team

- Mail Services

- Office Supplies

- Coffee, Refreshments, Food Service

II. Maintenance Services Coordination

- Vendor management, contracting and payment

- Office space inspection and maintenance scheduling

- Janitorial Services – oversee, quality control, communications

III. FFE – Furniture, Fixtures and Equipment Management

- Furniture – purchase when needed, inventory and maintain

- Fixtures (shelving, tables, display, cabinets, etc.) – purchase, inventory and maintain

- Equipment – office equipment, maintenance, etc.

IV. Space Management and Alterations

- Oversee and assist with monitoring and managing space utilization

- Work with site leadership to identify space needs – expansion, contraction, relocation

- Construction – coordinate and assist with alterations, new construction

V. Safety and Security Management

- FSM – assume the role of FSM (Facility Security Manager)

- Consult with Global Security as needed, attend training

- Monitor and ensure security of people, space and equipment

- Monitor and maintain security systems such as cameras and card access

- Support visitor and entry procedures

- Ensure the safety of employees and workplace.

- Implement and exercise emergency management and response plans (building evacuation, shelter in place, take-cover; severe weather, earthquake, etc.)

- Respond to emergency incidents as needed

- Coordinate security and health and wellness programs such as CPR/AED, Active Shooter, other threats or programs in support of health and well-being.

VI. Accounting and Budgeting

- Assist with preparation of budget related to facility operations

- Monitor and approve invoices as appropriate

VII. Lease Administration

- Monitor real estate lease for compliance

- Point of contact for Tenant-Landlord relationship – engage landlord and services as needed.

VIII.  Quality Control

- Seek continuous improvement in facility operations and budget

- Ensure quality workplace in support of employee comfort, safety, security and productivity

IX. Event Planning

- In coordination with Line Unit and Support Groups leaders, manages the offices events such as customer and dealer gatherings, teambuilding activities, visits, end of year celebrations, etc.

- Supports HR and ERGs in ah-hoc events

What you will have:

Budgeting: Knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget.

Effectiveness Measurement: Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Manufacturing Equipment: Knowledge of the electrical, mechanical and logistics equipment used in manufacturing; ability to safely operate, maintain, update and store them.

Plant Facilities Management: Knowledge of processes, methodologies and techniques used to manage plant facilities; ability to handle the full spectrum of activities for managing and maintaining physical facilities and infrastructure.

Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.

Basic Qualifications:

Candidate must have at least 5 years of experience in similar facilities / office administration roles.

A 4/5-year college degree is desirable; experience and/or demonstrated performance in similar roles may substitute formal education.

High Intermediate English proficiency is required

Top Candidates will also have:

English Advanced

Additional Information:

Ability to travel up to 20% of working time is required.

Position is based in the Santiago Office, and incumbent is expected to work from office.

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Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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