Under general supervision, classifications in this occupational series perform a wide variety of work involving the monitoring of programs, and the maintenance and cleaning of City parks, building, and facilities.
Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Works directly with the public to provide information regarding programs and services as needed.
May open up buildings and facilities for events, or be responsible for proper closing procedures.
Monitors the behavior of patrons by enforcing policies and guidelines related to the use of public buildings and facilities.
Assists in processing activity registrations and memberships through the use of computer software. This includes the handling of money related to each transaction.
Sets up tables, chairs, and other heavy equipment, which may weigh up to 25 pounds.
Staffs parks, picnics, or events at City facilities.
Assists with the cleaning of public buildings, including offices, bathrooms, floors and carpets.
Performs light maintenance such as vacuuming, dusting, and mopping.
Performs routine inspections of public buildings and facilities in an attempt to maintain cleanliness.
Operates stage facilities, lighting equipment, or audio-visual equipment.
Notifies supervisor regarding any problems or repairs needed to equipment or facilities.
Notifies supervisor of any accidents, incidents or injuries.
May be required to attend various training programs.
Drives on City business as necessary.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
Performs other related duties as assigned or as the situation requires.
Experience
See position information for specific experience requirement in each level, if any.
Education/Training
Graduation from high school or attainment of GED or CHSPE certificate.
License(s)/Certification(s)
Valid Class C California driver's license.
Knowledge, Skills & Abilities
Knowledge of:
Basic math operations such as addition, subtraction, multiplication and division.
Money handling procedures.
Skill in:
Dealing tactfully, courteously and effectively with civic leaders, public officials, program participants and the general public.
Making independent judgments and decisions based on standard policy or procedures particularly in problem situations.
Using computer applications (Excel, MS Word, PowerPoint and Outlook).
Ability to:
Provide exceptional customer service to those using the Community Services & Parks Department services.
Communicate effectively in English, both orally and in writing.
Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.
Establish and maintain effective working relationships with fellow employees.
Interpret policies, rules and guidelines.
Lift, carry and move heavy objects, including tables, chairs and cleaning equipment, which may weigh up to 25 pounds.
Manage property and oversee general operations and maintenance at City facilities, including recreation buildings and other facilities.
Operate audio-visual equipment.
Present a courteous, professional public image to the citizens of Glendale.
Provide own transportation to various work sites.
Read, write and comprehend directions in English.
Other Characteristics
Willingness to:
Work overtime as requested or requires, including evenings and weekends.
Assume responsibility for maintaining a safe working environment.
Facility Attendant I
Wage Range: $17.84 - $19.85 per hour
Experience: No experience required.
Desirable Qualifications
One year of experience working directly with the public and/or performing light maintenance or custodial duties is desirable.
Communicate in languages commonly spoken in the community is desirable.
Facility Attendant II
Wage Range: $20.34 - $22.65 per hour
Experience: One year of experience working directly with the public and/or performing light maintenance or custodial duties.
Desirable Qualifications
Communicate in languages commonly spoken in the community is desirable.
Note
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.